Titling Reconciliation Specialist

Vanderbilt Mortgage and Finance, Inc. is a national housing lender specializing in financing manufactured and modular homes. The Titling Reconciliation Specialist oversees titling fees, corrects inaccuracies, and collaborates with various teams to ensure accurate financial processes.

Responsibilities

• Monitors and tracks under-collected title fees
• Tracks expensed amounts to identify trends and opportunities for process improvements
• Provides coaching and feedback to team members regarding errors, including home center mistakes
• Records and deposits conversion fees received for post-close conversions
• Tracks Uniform Commercial Code payments
• Monitors Retail credit card charges and reports findings to Accounts Payable
• Assesses Vintek fee updates to ensure accuracy
• Collaborates with Clayton Retail and Vanderbilt Mortgage & Finance (VMF) Accounting and Connect Lending teams to resolve fee-related issues
• Partners with Retail Accounts Payable to process customer reimbursements
• Report refunds to VMF Originations to ensure required customer disclosures are issued
• Processes deposits for various types of refunds
• Processes refunds of overpaid conversion and recording fees now managed by Corporation Service Company to Principal Balance
• Reviews uncashed checks for VMF and takes necessary follow-up actions
• Communicates promptly with the title clerk to reproduce title work when needed
• Ensures checks are coded accurately to the correct General Ledger accounts
• Enters journal entries to correct invalid entries or inaccurate postings
• Logs checks to be voided with accuracy and attention to detail
• Works with Treasury to reconcile outstanding fees and ensure proper allocation
• This job description is not an exhaustive list of all the functions that a team member and other duties may be assigned

Skills

• High school graduate, college degree preferred
• 1-2 years of related experience
• Self-motivated
• Strong sense of urgency to achieve daily deadlines
• Strong verbal communication skills
• Attention to detail and task driven
• Ability to coach and instruct others
• Knowledge of titling and conversion requirements
• Ability to learn and train others to use all systems (AS400, LINK, Velocity and Deal Tracker)
• Knowledge of title commitments, appraisals, and deeds of trusts
• Ability to develop relationships with home center personnel and management

Benefits

• Medical and Dental Plan with Prescription Coverage and Vision.
• Competitive benefits including 401(K) includes 100% company match of the first 4%.
• Paid time off days (PTO), maternity/paternity leave, and holidays.
• Community involvement including Volunteer Paid Time Off (VTO).
• Tuition Assistance for your first degree
• Enjoy coming “home” to our brand new, state-of-the-art Home Office equipped with onsite fitness facility with full gym, workout classes, volleyball and basketball courts, ping-pong, disc golf course, and onsite restaurant.
• Wellness programs that focus on emotional, social, spiritual, intellectual, environmental, physical, and financial well-being.
• Collaborative and energetic work environment.
• Professional development and promotional opportunities.
• Competitive bonus programs.

Company Overview