Experienced Customer Education Consultant - Remote
Join arenaflex, a global leader in assessment, reading, and math solutions for pre-K-12 schools and districts, as we continue to revolutionize the way educators teach and learn. At arenaflex, we're passionate about providing educators with the insights and resources they need to accelerate growth and improve individual student performance at scale. With a rich multi-layered instructional ecosystem combining workflow software, assessments, analytics, and instructional solutions, we're committed to empowering educators to make a lasting impact.
About the Role
We're seeking experienced Customer Education Consultants with a background in education and strong facilitation skills to deliver high-impact, engaging professional learning for arenaflex users. As a key member of our Customer Education team, you'll work closely with Customer Training Managers and the Director of Professional Learning to help educators apply learning to practices for lasting growth.
Responsibilities
As a Customer Education Consultant, you'll have the opportunity to:
- Learn and become an expert in arenaflex solutions, including our workflow software, assessments, analytics, and instructional solutions.
- Customize and deliver on-site and/or virtual product training and professional learning that meets client needs and exceeds expectations.
- Differentiate training on the spot when needed to ensure high engagement and meeting learning goals.
- Engage in an internal cycle of reflection, feedback, and development, including observations, client evaluations, and coaching.
- Prepare for training engagements by engaging with arenaflex team members, customizing training materials, learning about the particular needs and goals of the client, etc.
- Document and submit detailed training notes.
- Present a professional image to clients at all times.
Qualifications
To be successful in this role, you'll need:
- A Bachelor's degree in education or a related field.
- At least 5 years of professional experience facilitating/delivering professional development.
- Prior experience in K-12 education.
- Experience with educational technology, familiarity with an arenaflex solution preferred.
- Experience delivering training across various in-person and virtual modalities, including webinars.
- A deep understanding of engaging adult learning principles.
- Excellent verbal, written, presentation, and facilitation skills.
- The ability to learn and utilize new tools and technologies quickly.
- A high level of attention to detail.
- Proven organizational skills.
- The ability to manage multiple tasks and prioritize appropriately.
- A growth mindset and commitment to continuous improvement.
- Excellent computer skills, including knowledge of presentation tools and online meeting programs.
- The ability to travel and to arrange lodging and transportation.
- Experience with, or ability to quickly learn, the Microsoft Office 365 and Google Suite productivity applications.
- The use of a personal device with willingness to install arenaflex applications.
- A commitment to train on multiple platforms (minimum 2).
Bonus Points
* Deep knowledge of and experience with MTSS, Science of Reading, assessment, analytics, data visualization tools.
Additional Information
* All information will be kept confidential according to EEO guidelines.
- Compensation: $70/hr.
- We encourage all applications, regardless of whether you meet 100% of the qualifications. Roles evolve over time, especially with innovation, and you may be just the person we need into the future.
About arenaflex
arenaflex is an equal opportunity employer and does not discriminate with respect to any term, condition or privilege of employment based on race, color, religion, sex, sexual orientation, gender identity or expression, age, disability, military or veteran status, marital status, or status of an individual in any group or class protected by applicable federal, state, or local law. Our mission is: "To accelerate learning for all children and adults of all ability levels and ethnic and social backgrounds, worldwide." Inherent in that guiding principle is dedication to serving all identities by recognizing the importance of Diversity, Equity, and Inclusion (DEI) in our organization, our work, and our products. arenaflex also provides reasonable accommodations for qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local laws. If an accommodation is needed to participate in the job application or interview process, please contact Talent Acquisition. For information about arenaflex, visit: https://www.arenaflex.com
How to Apply
If you're passionate about education and committed to making a lasting impact, we encourage you to apply for this exciting opportunity. Please visit our website to learn more and submit your application. Apply Now! Apply for this job