Chief of Staff to the Chief Marketing Officer

About the position At GEICO, we offer a rewarding career where your ambitions are met with endless possibilities. Every day we honor our iconic brand by offering quality coverage to millions of customers and being there when they need us most. We thrive through relentless innovation to exceed our customers’ expectations while making a real impact for our company through our shared purpose. When you join our company, we want you to feel valued, supported and proud to work here. That’s why we offer The GEICO Pledge: Great Company, Great Culture, Great Rewards and Great Careers. GEICO is one of the nation's largest and fastest-growing auto insurers thanks to our low rates, outstanding service and clever marketing. We're an industry leader employing thousands of dedicated and hard-working associates. As a wholly owned subsidiary of Berkshire Hathaway, we offer associates training and career advancement in a financially stable and rewarding workplace. About The Role We’re seeking a Director, Chief of Staff who will closely collaborate and partner with the Chief Marketing Officer (CMO) and marketing leadership team. As a strategic partner, you will be instrumental in translating strategic goals into actionable initiatives, optimizing marketing operations, and enabling seamless execution across the department and with cross-functional teams to achieve key business objectives. You are a catalyst for innovation, efficiency, and continuous improvement within the CMO organization. Location: This is a hybrid role, requiring a minimum, on-site presence of 3 days per week at our Chevy Chase, MD or NYC, NY office.

Responsibilities

• Strategic Planning & Execution: Partner with the CMO to define and refine the marketing strategy, translating the high-level vision into a roadmap with key targets and deliverables. Operate at a strategic level with the Marketing Leadership Team to outline overall business priorities, goals and metrics and maintain related progress updates.
• Operational Excellence: Align resources, streamline processes, anticipate challenges and remove barriers in order to drive efficiency across multiple marketing workstreams. Oversee annual and quarterly planning cycles, budget allocation, and key performance metric tracking to ensure efficient and effective execution.
• Cross-Functional Alignment: Build trust and alignment across stakeholders, acting as the CMO’s proxy when needed. Act as a liaison to other departments (e.g., Sales, Product, Technology, Finance, Legal, People) to ensure marketing initiatives are integrated and aligned with company-wide goals.
• Leadership & Team Development: Bring judgment, discretion, and maturity in handling confidential or politically sensitive matters. Build and mentor a high-performing marketing team. Foster a culture of collaboration, innovation, continuous improvement and accountability. Ensure the team has strong wellness and engagement at the core.
• Executive Influence & Communication: Build strong credibility with senior leaders and marketing team. Deliver clear, concise, and persuasive communication — including sensitive or high-stakes topics. Manage executive-level communications, including preparing board materials, presentations, and internal updates on marketing performance, strategy, and innovation. Create and coordinate content for the CMO’s speaking engagements and presentations, both internal and external.
• Special Projects & Change Management: Lead key projects and change management initiatives on behalf of the CMO, from concept to completion, to improve organizational effectiveness and productivity. Run high visibility projects, ranging from operational efficiency, change management, analytic deep dives, team off-sites, and annual planning.

Requirements

• 7+ years of program management, strategy, business operations in a fast-paced environment, preferably within the insurance or financial services industry.
• Proven experience in a strategy, operations, or marketing role, ideally within a high-growth environment.
• Experience working strategically and collaboratively across multiple functions.
• An analytic prowess, drive to support decisions with data, to inform strategy, track performance and make data digestible to varied audiences.
• Comfortable making decisions and turning strategy into executable plans and actions.
• Experience in diagnosing pain points for teams, moving them from good to great.
• Trusted Advisor — Serves as a strategic thought partner, sounding board, and confidante to the Chief Marketing Officer and team. Honest, reliable, and consistent.
• Exceptional communication and relationship-building skills with the ability to influence without formal authority.
• Ability to thrive amid ambiguity, manage multiple projects simultaneously, and maintain meticulous attention to detail.
• High level of emotional intelligence, integrity, and discretion.
• Committed to making leaders better & comfortable being behind the scenes. Help employees understand where you can be useful for them versus being a roadblock to the top.
• Leadership qualities: You thrive on the success of the team, as well as your fellow team members. You work well in a fast paced, demanding environment. You are passionate and ready to help take Marketing to new heights. You have the versatility to be both an individual contributor as well as run cross-functional projects.
• Strong on decision-making in a highly consensus-based environment. Leads from the front and isn’t shy about using their voice.
• Ability to lead and influence with empathy and humility.
• Skilled at navigating and leading through complexity.
• Adept at collaborating cross-functionally to make decisions and communicate them effectively in a highly complex environment with numerous stakeholders and tradeoffs to be considered.
• Curiosity, critical thinking skills; a lifelong learner who sees situations through multiple lenses.
• Exceptional character and an ability to instill confidence and build trust.
• Someone who possesses high emotional intelligence, and is an attentive, empathetic listener.

Benefits

• Comprehensive Total Rewards program that offers personalized coverage tailor-made for you and your family’s overall well-being.
• Financial benefits including market-competitive compensation; a 401K savings plan vested from day one that offers a 6% match; performance and recognition-based incentives; and tuition assistance.
• Access to additional benefits like mental healthcare as well as fertility and adoption assistance.
• Supports flexibility- We provide workplace flexibility as well as our GEICO Flex program, which offers the ability to work from anywhere in the US for up to four weeks per year.

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