Experienced Data Analyst and Online Chat Assistant – Remote Opportunity at arenaflex
At arenaflex, we're on a mission to revolutionize the way we approach data analysis and customer support. As a leading innovator in the industry, we're seeking a highly skilled and motivated Data Analyst and Online Chat Assistant to join our team. This is a full-time, remote opportunity that offers the perfect blend of challenge, growth, and flexibility.
About arenaflex
arenaflex is a cutting-edge company that's dedicated to harnessing the power of data and technology to drive business success. With a strong focus on innovation, collaboration, and customer satisfaction, we're constantly pushing the boundaries of what's possible. Our team is passionate about delivering exceptional results, and we're committed to creating a work environment that's inclusive, supportive, and fun.
Job Summary
As a Data Analyst and Online Chat Assistant, you'll play a critical role in helping us develop and sustain coverage, provide departmental insights on efficiency, and create data-driven solutions to drive business growth. You'll work closely with our technology team to meet department demands and ensure seamless data storage and retrieval. This is a unique opportunity to join a dynamic team and make a real impact on our business.
Key Responsibilities
* Develop and maintain coverage to support business procedures and data-driven decision making
- Create and manage dashboards on Power BI and Excel to provide actionable insights
- Develop and enforce data quality standards and management to ensure data integrity and accessibility
- Create and manage new data pipelines from source systems to the Data Warehouse
- Collaborate with Monitoring and Business Analysts to understand business needs, maintain complete records, and obtain business sign-offs for all reporting requirements
- Develop and maintain scalable data pipelines and data architecture
- Utilize data storytelling principles to create clear and impactful data visualizations using Power BI
- Help automate existing business processes and improve exception-based reporting
- Partner with IT and business stakeholders to discover, analyze, and obtain new data variables (data mining)
- Evaluate large datasets to identify relevant patterns and provide actionable results
- Evaluate and validate metrics to ensure effectiveness and provide recommendations to team leaders on areas that need attention
- Participate in the Data Governance program by updating the data dictionary and plan & methods
Essential Qualifications
* 2+ years of experience in comprehensive data analysis
- Strong experience working with Power BI, including:
+ Working with different visual objects like Dimensions, Solutions, Filters, Computed Fields, makeovers, parameters, conditional formatting, DAX queries, Interactions, etc. + Knowledge of DAX, SQL, M Code
- Proficient in SQL, with the ability to write complex SQL queries to create files and analytics
- Experience with ETL tools like SSIS, Power BI Dataflows, or other Big Data integrations
- Strong data modeling experience using star schema or other procedures
- Problem-solving skills with statistical analysis and large data sets
Preferred Qualifications
* Experience with SSMS (SQL Server Management Studio), Power BI, and Power Query
- Experience with Smartsheets
- Strong effort in the progression and timely completion of projects and deadlines
What We Offer
* Competitive salary and benefits package
- Opportunity to work with a dynamic and innovative team
- Flexible remote work arrangement
- Professional development and growth opportunities
- Collaborative and inclusive work environment
- Access to the latest technology and tools
- Recognition and rewards for outstanding performance
How to Apply
If you're a motivated and detail-oriented individual with a passion for data analysis and customer support, we encourage you to apply for this exciting opportunity. Please submit your resume and a cover letter explaining why you're the perfect fit for this role. We can't wait to hear from you!
Apply Now
Apply Job! Apply for this job