[Remote] Sr Database Administrator- Remote

Note: The job is a remote job and is open to candidates in USA. AnswerNet is a leading provider of customer engagement and contact center solutions across the United States and Canada. The Senior Database Administrator is responsible for the day-to-day management, maintenance, and reliability of production and non-production database environments, ensuring maximum performance, stability, and security across diverse database technologies primarily hosted on AWS and Azure.

Responsibilities

• Design, implement, and manage robust High Availability (HA) and Disaster Recovery (DR) solutions (e.g., Replication, Always On Failover Clusters, Log Shipping) to ensure minimal downtime and data loss
• Proactively monitor database performance, identify bottlenecks, and execute expert-level query, index, and server-level tuning to optimize application responsiveness and resource utilization
• Implement and maintain comprehensive monitoring and alerting systems to proactively detect and resolve performance degradation, capacity issues, and system failures
• Plan, test, and execute regular database patching, version upgrades, and maintenance tasks (backups, integrity checks) during scheduled maintenance windows
• Serve as a subject matter expert for SQL Server and MySQL database environments, with familiarity in managing MongoDB clusters
• Manage, deploy, and administer databases on cloud platforms, specifically utilizing services within AWS (e.g., RDS, EC2-hosted instances) and Azure (e.g., Azure SQL Database, VMs)
• Implement and enforce security best practices, including user access management, encryption, auditing, and compliance with industry standards
• Manage database storage needs, plan for capacity scaling, and optimize resource allocation in the cloud to control costs
• Partner closely with Software Engineering, DevOps, Infrastructure, and Security teams to provide database design input, troubleshoot application-related database issues, and integrate security policies
• Develop and maintain scripts (PowerShell, Python, or Shell) to automate routine operational tasks, reporting, and deployment processes
• Work with Infrastructure-as-Code (IaC) tools (e.g., Terraform, Ansible) to deploy and configure database infrastructure in an automated, repeatable manner

Skills

• 5+ years of hands-on experience as an Operational or Production DBA
• Deep knowledge of SQL Server and MySQL architecture, internals, and advanced features (HA/DR, replication, security)
• Proven experience administering databases hosted on either AWS or Azure (experience with both is highly preferred)
• Demonstrated commitment to participating in a 24/7 on-call rotation and responding to critical incidents outside of regular business hours
• Expert proficiency in T-SQL and/or PL/SQL and strong scripting capabilities (PowerShell, Python, or Bash)
• Excellent problem-solving, analytical, and communication skills to clearly articulate technical issues to both technical and non-technical stakeholders
• Experience managing databases via Infrastructure-as-Code (IaC) tools like Terraform or Ansible
• Familiarity with NoSQL databases, specifically operational experience with MongoDB
• Relevant industry certifications (e.g., AWS Certified Database – Specialty, Microsoft Certified: Azure Database Administrator Associate)
• Experience in optimizing database deployments for microservices architectures
• Work with Infrastructure-as-Code (IaC) tools (e.g., Terraform, Ansible) to deploy and configure database infrastructure in an automated, repeatable manner

Benefits

• Benefits available after 60 Days for full time employees

Company Overview

• AnswerNet is a telecommunications company specializing in call center services. It was founded in 1998, and is headquartered in Willow Grove, Pennsylvania, USA, with a workforce of 501-1000 employees. Its website is http://answernet.com.

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