Experienced Customer Service Sales Representative – Fully Remote Opportunity at arenaflex
Are you a motivated and results-driven individual looking to accelerate your career while enjoying the flexibility of working from home? Look no further than arenaflex, a leading innovator in the industry, where we're committed to empowering our employees to succeed in a dynamic and supportive environment. As an Experienced Customer Service Sales Representative at arenaflex, you'll play a vital role in continuing subscriptions and trials to existing customers, utilizing state-of-the-art technology and client relationship management systems to deliver exceptional results. With a focus on building strong relationships, overcoming objections, and driving sales growth, you'll have the opportunity to develop your skills and advance your career in a virtual leadership, training, quality, or workforce management role.
About arenaflex
arenaflex is a forward-thinking organization that's dedicated to revolutionizing the way we work and live. With a strong commitment to innovation, customer satisfaction, and employee development, we're creating a brighter future for our customers and our team members alike. As a remote-friendly company, we're passionate about empowering our employees to work from anywhere, at any time, while maintaining the highest levels of productivity and performance.
Key Responsibilities
As an Experienced Customer Service Sales Representative at arenaflex, your key responsibilities will include:
- Contacting existing customers on behalf of arenaflex to upgrade or resubscribe their services
- Utilizing state-of-the-art technology and client relationship management systems to deliver sales results that meet client performance objectives
- Delivering productivity results that meet client performance objectives, including contacts per hour, sales per hour, and accuracy
- Adhering to standard contact procedures and building relationships with customers to overcome objections and drive sales growth
- Adhering to operational processes, PCI compliance, client standards, and program standards
Requirements
To succeed in this role, you'll need to possess the following qualifications and skills:
- Must be a North Carolina resident
- Private and secure workspace at home free from background noise or distractions
- Sales, call center, upselling, retail sales, or customer service experience (highly preferred)
- Professional vocabulary
- Excellent communication skills (oral and written)
- Assertive and quick thinking
- Excellent schedule adherence and attendance
- Prior work-from-home call center experience (a plus!)
- Good computer skills
Technical Requirements
To ensure your success in this role, you'll need to meet the following technical requirements:
- Provide your own computer or laptop
- Internet connection with a minimum of 25 Mbps download and 10 Mbps upload speed (DSL, Fiber Optic, or Cable)
- Windows 10 desktop or laptop with current security updates
- High-quality noise-canceling wired USB headset
- Dual-screen setup with a separate 19" monitor (1280x1024 minimum resolution)
- Webcam
- Free space (5 GB)
- Processor speed (Dual Core @3 GHz or better OR Quad Core @2GHz or better)
- RAM (8 GB)
- Anti-virus software (Full versions of Windows Defender or Essentials)
Benefits and Perks
As an Experienced Customer Service Sales Representative at arenaflex, you'll enjoy a range of benefits and perks, including:
- Competitive hourly wages and up to an additional $736 per month commission opportunities
- Two base hourly pay raises during the first year of employment
- Limited full-time opportunities available
- 100% paid virtual training (no on-site training required!)
- Advancement opportunities in virtual leadership, training, quality, and workforce management roles
- No cold calling
- 401(k) plan
- Medical, dental, and vision insurance after 90 days for full-time employees
- Free satellite radio service perks
- $22 monthly internet stipend for those who qualify
Work Environment and Culture
At arenaflex, we're committed to creating a dynamic and supportive work environment that empowers our employees to succeed. With a focus on innovation, customer satisfaction, and employee development, we're creating a brighter future for our customers and our team members alike. As a remote-friendly company, we're passionate about empowering our employees to work from anywhere, at any time, while maintaining the highest levels of productivity and performance.
How to Apply
If you're a motivated and results-driven individual looking to accelerate your career while enjoying the flexibility of working from home, we encourage you to apply for this exciting opportunity at arenaflex. Please visit our website to learn more about our company culture, benefits, and perks, and to submit your application. Apply Now! Apply for this job