Experienced Teller and Customer Service Representative – Community Banking and Financial Services

At arenaflex, we're dedicated to providing exceptional financial services to our community, and we're seeking a highly motivated and customer-focused Teller and Customer Service Representative to join our team in Woodsville, NH. As a key member of our branch team, you'll have the opportunity to build lasting relationships with our customers, provide top-notch service, and grow your career in a dynamic and supportive environment.

About arenaflex

arenaflex is a community bank that has been serving the financial needs of businesses and consumers in New Hampshire for years. We're committed to delivering personalized service, innovative solutions, and a commitment to excellence that sets us apart from other financial institutions. Our team is passionate about making a positive impact in our community, and we're looking for like-minded individuals to join us on this journey.

Job Summary

We're seeking a highly skilled and customer-focused Teller and Customer Service Representative to join our team in Woodsville, NH. As a Teller and Customer Service Representative, you'll be responsible for providing exceptional customer service, processing customer transactions, and promoting arenaflex's products and services. This is an excellent entry-level opportunity to start your career in banking and/or customer service, and we're excited to welcome a new team member to our community.

Key Responsibilities

As a Teller and Customer Service Representative, you'll be responsible for:

• Processing customer transactions, including deposits, withdrawals, and transfers
• Providing exceptional customer service and answering general questions
• Cross-selling arenaflex's products and services to customers
• Providing account services to customers, including account openings and maintenance
• Balancing cash drawers and ATMs
• Scanning teller transactions in preparation for electronic submission
• Maintaining accurate records and reports
• Collaborating with other team members to achieve branch goals and objectives

Requirements

To be successful in this role, you'll need:

• Excellent customer service skills, with a focus on building strong relationships with customers
• Strong communication skills, both verbal and written
• Ability to use and learn computer-based systems, including arenaflex's proprietary software
• Attention to detail, with a focus on accuracy and precision
• Ability to work in a fast-paced environment, with multiple priorities and deadlines
• High school diploma or equivalent required; associate's or bachelor's degree preferred

Preferred Qualifications

* Previous experience in banking or customer service

• Knowledge of financial products and services
• Experience with cash handling and ATM operations
• Ability to work flexible hours, including weekends and holidays
• Bilingual or multilingual skills

Benefits

As a valued member of our team, you'll enjoy a range of benefits, including:

• Competitive hourly rate of $16.85/hour
• Health, dental, and vision insurance
• Life and long-term disability insurance
• Paid time off and 11 paid holidays
• 401(k) retirement plan with company contribution
• Student loan and tuition assistance
• Cash incentives for meeting sales and service goals
• Weekend shift differential

Career Growth Opportunities

At arenaflex, we're committed to helping our team members grow and develop their careers. We offer a range of training and development programs, including:

• On-the-job training and mentorship
• Classroom training and workshops
• Online training and certification programs
• Leadership development programs
• Opportunities for advancement and promotion

Work Environment and Company Culture

Our branch is a dynamic and supportive environment, with a focus on teamwork and collaboration. We're committed to creating a positive and inclusive work environment, where every team member feels valued and respected. Our culture is built on a foundation of:

• Respect and empathy for our customers and colleagues
• A commitment to excellence and continuous improvement
• A focus on teamwork and collaboration
• A passion for making a positive impact in our community

How to Apply

If you're a motivated and customer-focused individual who is passionate about making a positive impact in our community, we encourage you to apply for this exciting opportunity. Please submit your application, including your resume and a cover letter, to [insert contact information]. We can't wait to hear from you!

Equal Employment Opportunity

arenaflex is an equal opportunity employer, committed to diversity and inclusion in the workplace. We welcome applications from qualified candidates of all backgrounds, and we're committed to providing a fair and inclusive hiring process. Apply for this job