Agency Management Specialist/ Production Underwriter (Remote)

About the position At Selective, we don't just insure uniquely, we employ uniqueness. Selective is a midsized U.S. domestic property and casualty insurance company with a history of strong, consistent financial performance for nearly 100 years. Selective's unique position as both a leading insurance group and an employer of choice is recognized in a wide variety of awards and honors, including listing in Forbes Best Midsize Employers in 2024 and certification as a Great Place to Work® in 2024 for the fifth consecutive year. Employees are empowered and encouraged to Be Uniquely You by being their true, unique selves and contributing their diverse talents, experiences, and perspectives to our shared success. Together, we are a high-performing team working to serve our customers responsibly by helping to mitigate loss, keep them safe, and restore their lives and businesses after an insured loss occurs.

Responsibilities

• Develop a profitable agency force that is familiar with Selective's initiatives, products, policies, procedures and services.
• Make consistent underwriting decisions, adhere to company pricing philosophies and promote ease of doing business with Selective.
• Monitor agency results and follow up with agents regarding growth/profitability/share of wallet and compliance with company's initiatives, procedures and policies.
• Develop professional working relationships with agents, regional underwriting and claim teams, and corporate departments.
• Conduct underwriting, sales and information technology training for agents and their staff.
• Maintain open and viable two-way communication between agents and the company; encourage agent usage of all Selective systems including CLAS, PLUS and eSelect.
• Perform inspections as determined by Loss Control Guide, make risk improvement or correction of deficiency recommendations and promptly follow up on same, documenting the file accordingly.
• Stay alert for and advise the company of any industry information, new ideas, products or any changes in other carrier philosophies that could positively or adversely affect Selective.
• Audit agents' One & Done book of business and provide quality assurance feedback to agents and underwriting team.
• Meet regularly and frequently with CMS, Loss Control Rep, Bond Rep, Personal Lines Rep (if applicable) to discuss agency results and opportunities for greater growth and profitability.
• Drive an automobile to travel within territory, with car travel representing approximately 40-50% of employee's time.

Requirements

• Must be results oriented with a proven track record in establishing, prioritizing and achieving business goals.
• Demonstrated superior communication, negotiation & presentation skills.
• Must be a high achiever with superior organizational skills who is self-motivated, pro-active, flexible, and able to work independently, from a remote location.
• Must be able to maximize technology to ensure high productivity (Must be proficient with Microsoft Word, Excel, PowerPoint and all internal business related software).
• Must have valid state-issued driver's license in good standing and be able to drive an automobile.

Nice-to-haves

• College degree preferred.
• 6+ years underwriting, marketing or field underwriting experience.
• 4 years Agency Management, rating experience.
• 3 years Claims, loss control-inspection experience.

Benefits

• Competitive base salary.
• Incentive plan eligibility at all levels.
• Comprehensive health care plans.
• Retirement savings plan with company match.
• Discounted Employee Stock Purchase Program.
• Tuition assistance and reimbursement programs.
• Paid time off plans.

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