Clerk - Reports Section

Responsible for reviewing offense reports and transferring reports into the Record Management System (RMS) and Uniform Crime Report (UCR) system. Assist with entry, modification, cancellation, and validation of articles and guns in the National and Texas Crime Center database—ability to exercise good discretionary authority and work with minimal supervision and instructions.  The Reporting Systems Clerk will access confidential and sensitive information and organize, maintain, and order office supplies. Interact with Bureau Assistants, the general public, and service providers.

Duties and Responsibilities:

Maintains filing system of memoranda, letters, documents, and other materials for assigned duty section.

Answers telephones, takes messages, provides information, and refers inquiries to appropriate locations.

Types and distributes reports and correspondence; enters computer data.

Complies with civil service, departmental, bureau, and division rules, regulations, and standard operating procedures.

Communicate effectively and liaise successfully with multiple organizations and businesses, including law enforcement agencies and the public.

Comply with expunction orders.

Assists in training others on specific issues within the assigned duty section.

Assembles, organizes, and tabulates data and develops charts, graphs, and tables.

Coordinate work between organizational units of the department.

Occasionally function as section leader when designated by a competent authority.

Exercise discretion and maintain confidentiality.

Keep track of Calendars and schedule meetings.

Routinely complete payroll duties.

Performs other assignments and duties as required and/or necessary.

This Job Description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this position.  The unit supervisor may, at their discretion, assign or reassign duties and responsibilities to this job at any time.

This position is only open to current HCSO employees

For internal transfers, the salary rate is determined by the employee's current job classification as follows:Classification change: Employees currently in a classification other than Clerk (e.g., Records Specialist, Admin. Assistant, Detention Officer, etc.), if hired, starting salary is at the first step of the Clerk Classification and will have a new rank date for step pay.Lateral transfer: Employees currently employed in the Clerk job classification in other Divisions, if hired, will maintain their current step pay and rank date.

High School Diploma or Equivalency.

A minimum of one (1) year of paid work experience in an office environment performing clerical duties.

Must have achieved a “20” or above on the latest employee evaluation attached to the application.

Pass the pre-employment HCSO Clerical Skills Test with a minimum overall score of 75% and score a typing speed of 35 WPM with 85% accuracy 

Knowledge, Skills, and Abilities:Skilled in:

Proficient with report writing skills and communicating effectively

Strong communication – both written and verbal 

Excellent written communication with proper use of grammar, spelling, and punctuation

Highly organized and able to compile data for record-keeping purposes 

Maintain accurate electronic documentation of daily records

Excellent time management skills and effectively prioritize and schedule multiple tasks/initiatives

Detail-oriented, self-motivated, and results-oriented

Highly proficient in the use of Microsoft Office Suite ( Word, Excel, Outlook ) and Adobe, with the ability to learn new software and become proficient shortly after training

Above-average written and verbal communication

Interpersonal skills and conflict resolution 

Use standard word processing and related computer software packages

Strong problem-solving and organizational skills

Attention to detail, accuracy, and data integrity

Ability to:

Exhibit a high level of confidentiality. 

Process a high volume of documents accurately 

Multi-task and prioritize tasks to meet established deadlines

Interact with co-workers in a professional, calm, and composed manner in person, by email, and on the telephone 

Display flexibility to perform any task assigned by the supervisor with minimal supervision 

Work the appropriate shift assignments and occasional overtime as required

Have an excellent attendance record

Be driven and consistently evaluate and improve the efficiency and effectiveness of processes and services

Interact with staff, other agencies, employees, and the public in a knowledgeable, effective, proficient, and professional manner. 

Organize, set priorities, and exercise sound independent judgment

Establish and maintain effective working relationships in a diverse environment

Collaboratively work with various levels of the organization as well as the public 

Exemplify a professional image at all times

Plan, prioritize, and balance the work of several projects simultaneously in a fast-paced environment with the ability to meet deadlines.  

Respond to necessary routine inquiries and explain standard policies and procedures to others.

Perform basic arithmetic functions.

Demonstrate the ability to be a self-starter and work well independently and as part of a team to meet objectives.

Excellent time management and organizational skills, able to meet deadlines         

Effective communicator (both verbal and written)     

Learn new software and become proficient shortly after training

Utilize discretion, protect and maintain confidential information 

Exemplify a professional image at all times                       

Interact with staff, other agencies, employees, and the public in a knowledgeable, effective, proficient, and professional manner.  

• Experience in JWEB or UCR
• Knowledge of Superion RMS
• Knowledge of Microsoft Office
• Experience in Law Enforcement and information technology

PLEASE NOTE:Transfer dates are to be determined, and positions may not be immediately filled. CLASSIFICATION STARTING SALARY: $20.46 hr For internal transfers, the salary rate is determined by the employee's current job classification as follows:Classification change: For employees currently in a classification other than Clerk (e.g., Records Specialist, Admin. Assistant, Detention Officer, etc.), if hired, the starting salary is at the first step of the Clerk Classification and will have a new rank date for step pay. Lateral transfer: Employees currently employed in the Clerk job classification in other Divisions, if hired, will maintain their current step pay and rank date.Work EnvironmentThis job operates in both a professional office and field environment.  This role routinely uses standard office equipment, such as computers, office phones, smartphones, photocopiers, filing cabinets, and fax machines.  The applicant must be willing to learn advanced computer techniques and applications pertinent to digital evidence recovery.Physical DemandsThe applicant must be able to lift and carry up to 10 pounds to lift files and/or boxes of files, documents, equipment, etc.  Position Type and Typical Hours of WorkThis is a full-time position.  Days and hours of work are typically Monday through Friday, 8:00 am to 5:00 pm.  Hours may vary based on the business needs of the department. To Apply:

• Meet the requirements for transfer as stated in the Harris County Sheriff's Office Manual, Section 229, and be in an active status (Please see policy for details)
• Complete the online job application (including HCSO employment history and education). Incomplete applications will delay the application process
• To be considered for this position, applications/transfers must be received by the closing date

Note:

• Submission of an application by an employee neither implies nor ensures the transfer will be granted
• Transfers will be decided based on the needs and the best interests of the HCSO
• Applicant submission of Job Application does not guarantee an interview

Equal Opportunity StatementHarris County is an Equal Opportunity Employer and is committed to providing equal employment opportunities to all employees and applicants without regard to race, color, religion, sex, national origin, age, pregnancy, disability, genetic information, or any other protected class in accordance with applicable federal and state laws.

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