Analyst, AML/CFT & OFAC Compliance, FIU, Fraud

About the position Cross River builds the infrastructure behind the world’s most innovative financial products. Our technology and capital solutions power payments, cards, lending, and digital asset capabilities that move money safely, instantly, and inclusively — trusted by leading fintechs, enterprises, and disruptors across the globe. Our mission is simple: to build the financial infrastructure that expands access and opportunity for all. Guided by a culture of collaboration, curiosity, and purpose, Cross River has been named one of American Banker’s Best Places to Work in Fintech year after year. Whether you’re designing code, solving regulatory puzzles, or developing strategy, you’ll join a team where innovation and integrity drive everything we do — and where your work helps shape the future of finance.

What We're Looking For

Cross River’s Compliance team makes sure that our business is always consistent with current regulations, and as Fraud Analyst, you play an important role. The successful candidate will have an understanding of financial crimes, fraud prevention, and investigations best practices and will manage potential loss investigations by working with customers, partners, and authorities to mitigate loss. The Fraud Analyst will assist in the development and implementation of industry best practices to mitigate losses, enhance preventive measures, recover funds, and ensure strong levels of controls. The Compliance team cares about results, not activity, and we have fun doing it. If you like challenging problems, are analytical, and a great team player—we want to hear from you!

Responsibilities

• Review and assess alerts generated by the fraud transaction monitoring platform to identify potentially suspicious activities.
• Review alerts/cases by analyzing transactional data, loan documentation, customer profiles and behavioral patterns to determine which alerts/cases require escalation or closure.
• Conduct independent investigations into suspected illegal, fraudulent, or unusual activity involving financial accounts, customers, and associates.
• Consult with peer institutions, partners, and/or law enforcement agencies when required.
• Manage multiple alerts/cases/investigations simultaneously and provide formal reporting.
• Prepare case files to adequately document investigations performed with supporting evidence for all forensic findings.
• Prepare clear, comprehensive and cohesive investigative reports and memorandum in a timely manner.
• Interface and build effective relationships with various levels of the organization, including Senior Management, as well as legal counsel, and law enforcement as required.
• Provide guidance and assistance to fellow associates when needed.
• Assist department management by ensuring department activities are compliant and efficient.
• Provide relevant training and guidance to bank associates of all levels and job functions.

Requirements

• Demonstrated prior fraud investigation experience and skills, including the ability to develop an investigation approach/strategy, obtain and analyze evidence, draw relevant conclusions, and recommend control enhancements.
• Experienced in writing and filing Suspicious Activity Reports (SAR).
• Ability to interact, influence, negotiate and challenge management when necessary.
• Demonstrated ability to work independently and complete cases/projects in a timely manner in a fast-paced and changing environment.
• Strong analytical, problem-solving, and decision-making skills.
• 2+ years of risk management/fraud experience within financial services, banking, fintech, or crypto.
• 2+ years of related banking experience.
• Bachelor's Degree or working knowledge of research methodology of fraud and financial crime activities.
• Knowledge of fraud detection, prevention, authentication strategies and techniques.
• Ability to handle a variety of tasks simultaneously and prioritize accordingly.
• Ability to effectively communicate with stakeholders and across business units to resolve risk and fraud issues.
• Strong organizational and communication skills, ability to work independently.

Nice-to-haves

• Professional certifications such as CAMS, CFCS, CFE, etc.

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