Digital Workplace Consultant
Job Description
DWS Ecosystem team is a strategic practice unit established to help orchestrate the breadth of Infosys digital workplace service offerings across service-lines, along with experience design, digital adoption & learning services to deliver an integrated and human-centric experience to our enterprise clients in their journey to the future of work. This team would be responsible for driving integrated GTM, industry solutions & provide technology advisory services to Client execs in their digital transformation of workplace. You would be a Digital Workplace solution specialist and evangelist who specializes in leading organizations through digital transformation by leveraging emerging technology, hybrid work paradigms and strong understanding of industry trends around new ways of working that is shaping the future of work to drive enhanced employee experience, productivity, and organizational efficiencies. Candidates authorized to work for any employer in the United States without employer-based visa sponsorship are welcome to apply. Infosys is unable to provide immigration sponsorship for this role at this time. Required
- Bachelor’s degree or foreign equivalent required from an accredited institution. Will also consider three years of progressive experience in the specialty in lieu of every year of education.
- Candidate must be located within commuting distance of Richardson, TX or Raleigh, NC or Tempe, AZ or Indianapolis, IN or be willing to relocate to the area. This position may require travel to project locations.
- Tertiary Qualification in IT / Computer Science / related discipline.
- At least 10 years of experience in Information Technology.
- Experience across the breadth of Digital Workplace Technology domain in two or more of the below service offering domains –
- Employee Experience Platforms & Services, Field Service Management leveraging Cloud Hyper-scaler platforms (Microsoft /Google / AWS ) or SaaS solutions from Salesforce, ServiceNow, etc.
- Digital Collaboration (Team Collaboration, Cloud Voice & Meeting, Collaborative Apps)
- DaaS & Device lifecycle Management (Modern device and endpoint management, Cloud Virtual Desktops, Device Analytics & experience management)
- Connected Workspaces (IoT, AR/VR) to transform physical workspaces.
- Workplace Security
- Digital Adoption & Change Management (incl. Workplace Analytics)
- Service desk & experience, (incl. Conversational AI & Automation).
Preferred
- Exposure to program management and/or portfolio management skills using Agile principles (preferably SAFe®) as either Agile Practitioner, Product Manager or equivalent.
- Excellent customer interfacing skills.
- Excellent written and verbal communication skills.
- Strong attention to detail and outstanding analytical and Problem-solving skills.
The job entails sitting as well as working at a computer for extended periods of time. Should be able to communicate by telephone, email or face to face. Travel may be required as per the job requirements.
Benefits
- Medical/Dental/Vision/Life Insurance
- Long-term/Short-term Disability
- Health and Dependent Care Reimbursement Accounts
- Insurance (Accident, Critical Illness , Hospital Indemnity, Legal)
- 401(k) plan and contributions dependent on salary level
- Paid holidays plus Paid Time Off
EEO/About Us Infosys provides equal employment opportunities to applicants and employees without regard to race; color; sex; gender identity; sexual orientation; religious practices and observances; national origin; pregnancy, childbirth, or related medical conditions; status as a protected veteran or spouse/family member of a protected veteran; or disability. Infosys is a global leader in next-generation digital services and consulting. We enable clients in more than 50 countries to navigate their digital transformation. With over four decades of experience in managing the systems and workings of global enterprises, we expertly steer our clients through their digital journey. We do it by enabling the enterprise with an AI-powered core that helps prioritize the execution of change. We also empower the business with agile digital at scale to deliver unprecedented levels of performance and customer delight. Our always-on learning agenda drives their continuous improvement through building and transferring digital skills, expertise, and ideas from our innovation ecosystem. Apply tot his job Apply To this Job