Job Title: Experienced Customer Sales & Service Representative – Bilingual Preferred (English/Spanish) in a Dynamic Wholesale Distribution Environment
Job Description:
About arenaflex
At arenaflex, we are the largest national distributor of landscaping products across the United States and Canada, serving the green industry with a wide range of wholesale goods. Our mission is to provide an outstanding customer experience, and we are passionate about delivering exceptional service to our customers. We pride ourselves on knowing our customers and their business better than anyone else, offering a one-stop shop for extensive inventory covering irrigation, lighting, turf, and landscape maintenance, hardscapes, nursery, and pest control supplies. Our commitment to the arenaflex DNA and support for our associates through development programs, benefits, and perks align with our vision to "Be a Great Place to Work for Our Associates". We foster a culture of safety, teamwork, and continuous improvement, with over 800 locations and exciting expansion ahead. Join us at arenaflex and grow Stronger Together!Position Overview
Our Bilingual Customer Sales & Service Representatives (CSSRs) are knowledgeable, energetic, and consistently deliver the best overall customer experience. To succeed in this role, you need to be passionate and customer-obsessed while serving commercial and residential consumers in the green industry.Key Responsibilities:
- Demonstrate exceptional customer service to all arenaflex customers
- Cultivate and manage strong relationships with customers
- Assist customers with their questions and needs, either in person, via the phone or through online ordering
- Pull and prepare inventory orders for customer pick up or delivery
- Proactively identify and capitalize on opportunities to grow sales with current and potential customers
- Partner with branch leadership to understand and implement new technologies and ways of working to help positively impact business performance
- Assist with merchandising product, managing inventory, and other store tasks while maintaining a safe working environment
Skills We Are Seeking
To excel in this role, you will need to possess the following skills and qualifications:- Minimum of 1 year experience in a retail or wholesale setting, preferred
- Excellent customer service skills
- Bilingual Proficiency - candidates who are conversational in English/Spanish are preferred
- Green industry experience or knowledge of landscape, nursery, or irrigation product a plus
- Ready and willing to learn and adopt new technologies and ways of working
- Ability to think quickly and make sound decisions
- Inventory management experience helpful
- Must be able to lift a minimum of 50 pounds
- High school diploma or equivalent preferred
Perks and Benefits
At arenaflex, we offer a comprehensive package of perks and benefits to support your career growth and well-being:- Weekly Paychecks with DailyPay available!
- Competitive Compensation
- Medical, Dental, and Vision plans
- Paid Time Off, Paid Holidays
- 401k with company match
- Tuition Reimbursement
- Lucrative Associate Referral Program
- Company Apparel and Work Boot Vouchers
- Opportunity for Advancement
- Paid Training and Business Certifications Available
- Free Counseling Services/Employee Assistance Program
- Life Insurance and Short- and Long-Term Disability Insurance
- Product Discounts
- Most Branches never work Sundays!