Experienced Data Entry Coordinator – Customer Service and Administration
At arenaflex, we're not just a pest and termite control company – we're a family-owned and operated business that's been serving our communities for over 60 years. With a strong commitment to quality, customer satisfaction, and family values, we've grown to become one of the largest pest and termite control companies in the United States. As we continue to expand and exceed industry expectations, we're looking for talented individuals like you to join our team as a Data Entry Coordinator in Atlanta, GA.
About arenaflex
arenaflex has been a family-owned and operated business since 1964, with a strong presence in 12 states across the country. We pride ourselves on our personalized approach to customer service, with multiple offices in each state to ensure that every community receives the attention and care they deserve. As a family-owned business, we instill our core values of family, integrity, and community into every aspect of our company culture. Our team members are passionate, highly trained, and committed to protecting everyone's quality of life.
A Day in the Life of a Data Entry Coordinator
As a Data Entry Coordinator at arenaflex, you'll be the face of our company, providing exceptional customer service and administration support to our internal and external Service Center customers. Your day will be filled with a variety of tasks, including:
- Entering and maintaining customer information in our customer relations management software (CRM) with attention to detail and accuracy
- Auditing customer information to ensure accuracy and thoroughness
- Liaising between customers and technicians to confirm appointments and services
- Administering a high volume of inbound calls with excellent customer service skills
- Supporting other office staff with assignments and projects as needed
- Maintaining a professional appearance and demeanor at all times
Minimum Qualifications
To be successful in this role, you'll need to possess the following qualifications:
- Working knowledge of Microsoft Office Suite
- High school diploma or equivalent
- Present a professional appearance at all times
- Ability to work a 40-hour (minimum) workweek
- Willingness to work minimal overtime as needed
Preferred Qualifications
While not required, the following qualifications would be beneficial in this role:
- Experience in customer service or administration
- Knowledge of customer relations management software (CRM)
- Strong communication and interpersonal skills
- Ability to work in a fast-paced environment with multiple priorities
Benefits and Perks
As a Data Entry Coordinator at arenaflex, you'll enjoy a comprehensive benefits package, including:
- Generous time off and 11 paid holidays
- 401(k) with company match and Roth IRA
- Medical, dental, and vision insurance
- High deductible HSA
- Telemedicine
- Disability, cancer, and accident insurance
- Health & wellness suite
- Company-paid + additional, optional, life insurance
Career Growth Opportunities
At arenaflex, we're committed to helping our team members grow and develop their careers. As a Data Entry Coordinator, you'll have opportunities to:
- Develop your skills and knowledge in customer service and administration
- Take on additional responsibilities and projects
- Collaborate with other team members to achieve common goals
- Participate in training and development programs to enhance your skills and knowledge
Work Environment and Company Culture
arenaflex is a family-owned and operated business that values family, integrity, and community. Our company culture is built on these core values, with a focus on:
- Providing exceptional customer service and support
- Maintaining a safe and healthy work environment
- Fostering a sense of community and teamwork among our team members
- Encouraging open communication and feedback
Compensation and Perks
As a Data Entry Coordinator at arenaflex, you'll be compensated with a competitive hourly rate of $16 - $18 per hour, depending on experience. You'll also enjoy a range of benefits and perks, including:
- Generous time off and paid holidays
- Comprehensive benefits package, including medical, dental, and vision insurance
- 401(k) with company match and Roth IRA
- High deductible HSA
- Telemedicine
- Disability, cancer, and accident insurance
- Health & wellness suite
- Company-paid + additional, optional, life insurance
How to Apply
If you're a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity. Please submit your application, including your resume and a cover letter, to [insert contact information]. We look forward to meeting you!
Equal Opportunity Employer
arenaflex is an Equal Opportunity Employer, committed to diversity and inclusion in the workplace. We welcome applications from qualified candidates of all backgrounds and perspectives.
Drug-Free Workplace
arenaflex is a Drug-Free Workplace, and we perform pre-employment drug screens and background checks on all employees.
Veterans and Active-Duty Military
arenaflex is committed to hiring and participating in acts of service for Veterans and active-duty members of the U.S. Military. We value the skills and experience that our military personnel bring to the table and are proud to support their transition to civilian life. Apply for this job