CRM Manager - Enterprise
This is an exciting time to join our Enterprise team as we embark on a new phase of growth. In this role, you will be the primary business owner of the Enterprise revenue processes within our CRM. You will lead the implementation of the commercial strategy, turning tools and systems into growth assets and ensuring our technical infrastructure scales alongside our global Enterprise ambitions, even helping to merge processes with AI to maximize efficiency. The mission of the Enterprise department is to drive reMarkable's evolution into a global B2B leader by elevating our enterprise value proposition and scaling the commercial engine required to transform individual device adoption into strategic, enterprise-wide deployments and sustainable recurring revenue. The role sits within the Enterprise Enablement and Sales Operations Team. The team’s objective is to build the engine that powers our B2B growth. We optimize the end-to-end revenue lifecycle by streamlining CRM workflows, automating customer engagement, and delivering the actionable insights and enablement tools our sales teams need to maximize conversion and long-term value across all global channels. Your Responsibilities May Include
- Act as the primary business owner for the Enterprise CRM (Salesforce) and auxiliary tech stack, bridging the gap between commercial goals and technical execution.
- Map and optimize the end-to-end, multichannel sales journey to identify and remove operational bottlenecks and maximize team velocity.
- Define the standards for a "Single Source of Truth" by building reporting frameworks for Pipeline Velocity, Win/Loss analysis, and Forecast accuracy.
- Represent the Enterprise department in global system planning, translating complex business needs into structured, outcome-focused requirements.
- Partner deeply with E-commerce, Customer Success, Software, and Supply Chain teams to ensure seamless data flows across all customer-facing platforms.
We Are Looking For The Following Experience
- 4+ years in CRM Management, Revenue Operations, Sales Operations, or B2B Product Management, with a proven track record of sitting between commercial teams and IT departments.
- Demonstrated experience mapping and optimizing the Lead-to-Cash lifecycle in a global, multi-channel B2B environment.
- Deep experience building executive-level dashboards that track Pipeline Velocity, Forecast Accuracy, and the ROI of the sales tech stack.
- Expertise in translating sales feedback into structured, high-quality Business Requirement Documents and User Stories.
- Strong hands-on proficiency with the Salesforce platform as a technical owner and / or user.
Practical Information
- We will consider applications on a rolling basis.
- Language requirements: Our company language is English.
- Location: Massachusetts (preferably Boston), US OR Oslo, Norway
- Visa requirements:
US - US Citizenship or hold a Green Card for the US Norway - Citizenship or valid work permit from EU/EEA
- Some International travel will be there
About ReMarkable reMarkable creates hardware and software products that help people all over the world find focus. We want to combine the best of both worlds: the digital and the analogue, and to create tools that enhance learning, focus and presence for knowledge workers. Our tablet isn’t just another screen - it’s an experience. We add the warmth of paper to digital solutions, creating something brand new. We are enabling better thinking through technology. Join us in preserving human creativity amidst a sea of technological time thieves! As part of our hiring process, we assess candidates' affiliation with high-risk countries, defined by PST (Norwegian Police Security Service), for security purposes. We also conduct background checks for candidates in the final stages. Data is handled in full compliance with privacy regulations. Should you reach the final stages of the recruitment process, you will be informed. Background checks will not be performed without your knowledge. Apply tot his job Apply To this Job