Dental Assistant/Business Associate

About the position Come join the family! Family Dental Health of Ballentine is seeking an outgoing, team-oriented individual to serve in a hybrid role as Dental Assistant and Business Associate! ABOUT FAMILY DENTAL HEALTH We are a dental group privately owned by a single dentist...and we are GROWING! With services in general as well as specialty areas, we are able to provide exceptional, comprehensive dental care for the busy on-the-go family. Our number-one goal is to make every patient feel like part of our Family Dental Health family. Family Dental Health is honored to be recognized as one of the SC Top Workplaces for 2025. Our commitment to providing exceptional dental care extends not only to our patients but also to our employees. We believe that our team is our most valuable asset, and we are dedicated to fostering a workplace that values your skills, encourages growth, and celebrates success. Our mission is clear. Our name says it all: Family - To create lasting relationships with our patients, our teams, and our communities Dental - To provide excellent dental care, one patient at a time Health - To improve the overall health of our community We are proud to offer our employees large office perks with a small office feel!

Responsibilities

• Perform efficient and accurate procedures to help maintain doctor's schedule and patient flow
• Assist the doctors with all dental procedures
• Partner with the team to create an exceptional experience for each patient
• Review patient chart prior to doctor arrival and log appropriate patient data during exam and treatment as well as transcribe doctor notes in patient chart
• Verify patient health history and document appropriately in patient's chart
• Discussing diagnosed treatment with the patient
• Maintain sufficient inventory by ordering clinical supplies
• Ensure the practice maintains sufficient inventory by ordering clinical supplies
• Promote and market the company's services and doctors to patients as well as educate patients
• Address patient's questions and/or concerns
• Answering phone calls and making patient appointments
• Distributing calls or messages effectively
• Coordinating and scheduling diagnosed treatment with a patient
• Communicating patients' arrival promptly
• Maintain administrative records
• Work with administrative scheduling
• Document patient dental treatments and payment transactions
• Follow office procedures for patient referrals
• Other duties may include making financial arrangements with patients before treatment and handling collections.

Requirements

• Graduation from an accredited dental assisting program with current CDA certification; or a combination of education and on-the-job training to demonstrate basic chairside dental assisting skills: Receiving and preparing patients for dental treatment Assisting chairside Taking x-rays Making temporary crowns and pouring/trimming impressions Make custom bleaching trays
• Cross-trained for dental front desk responsibilities
• CPR, and nitrous certifications (or the ability to obtain upon hire)
• Demonstrated ability to work in a professional environment with direct patient contact. This includes demonstrating an outgoing and friendly demeanor, greeting patients with a smile as welcomed guests to the practice.
• Must be x-ray certified
• Basic knowledge of dentistry and ability to educate patients regarding their dental health
• Ability to multi-task and work in a fast-paced team environment. This includes learning quickly and accepting constructive feedback.
• Self-motivated and driven for team success.

Nice-to-haves

• 1 or more years expanded dental assisting experience, preferably in general dentistry
• 1 or more years performing front desk responsibilities in a dental office
• Denticon experience (or the ability to learn)

Benefits

• Competitive pay
• Bonus opportunities for meeting practice goals
• 6 weeks of paid time off
• Medical, vision, life insurance, disability insurance
• Employee dental benefits
• Vision, life insurance, disability insurance
• 401k
• Uniforms provided
• Company-sponsored events

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