Business Process Consultant - Remote
About the position UnitedHealth Group is a health care and well-being company that’s dedicated to improving the health outcomes of millions around the world. We are comprised of two distinct and complementary businesses, UnitedHealthcare and Optum, working to build a better health system for all. Here, your contributions matter as they will help transform health care for years to come. Make an impact with a team that shares your passion for helping others. Join us to start Caring. Connecting. Growing together. Let's get one thing straight. We're in the business of making revolutions happen every single day. It's what's needed to make the health care system work better for everyone. As a Sr. Business Process Analyst, you'll drive vital projects that have strategic importance to make that mission a reality. You'll use your sharp business skills to assist in creating, controlling and improving business processes. You’ll enjoy the flexibility to work remotely from anywhere within the U.S. as you take on some tough challenges. For all hires in the Minneapolis or Washington, D.C. area, you will be required to work in the office a minimum of four days per week.
Responsibilities
- Participate in program kickoff meetings & solutioning sessions
- Facilitate meetings to collect, analyze, and document current business processes
- Perform project impact analysis based on business needs
- Translate enterprise features & high-level business needs into requirements
- Document information needed to define business requirements as user stories and features
- Engage requirements holders to ensure business requirements are clear, concise & complete
- Develop business use cases & scenarios to be used in UAT
- Perform business validations against requirements
- Enable information-sharing between business and IT
- Establish and cultivate business relationships with internal and external partners
- Support all phases of agile software development to include initiation, design, development and testing
- Collaborate with project stakeholders and technical teams regarding enhancements, changes, issues and defects that may impact development and go live dates
- Apply business knowledge and sound judgment to develop business timelines
- Support a team-oriented work climate that enables professional development and encourages creative solutions and strategies, establishes collaboration and emphasizes quality and cost effectiveness
Requirements
- 5+ years of experience as a Business Process Analyst
- 5+ years of experience gathering & documenting business requirements
- Proven solid analytical, critical thinking & problem-solving skills with ability to grasp new ideas and concepts
- Proven solid interpersonal and communication skills, both written and verbal
- Experience in working on large-scale technology projects with multiple integrated platforms
- Experience working in Agile and SDLC
- Currently employed by UHG or are currently working as a contractor placed at UHG or one of its subsidiaries or affiliates
Nice-to-haves
- Ability to communicate complex ideas clearly
- Proven solid presentation and meeting facilitation skills
- Proven solid organizational and time management skills with focus on delivering results
- Proven solid project management and time management skills with ability to balance multiple priorities
- Demonstrated solid sense of urgency on tasks needed to meet deliverables on time
- Ability to build and maintain relationships
- Ability to influence courses of action with diplomacy and tact when others are directly accountable for outcomes
Benefits
- a comprehensive benefits package
- incentive and recognition programs
- equity stock purchase
- 401k contribution
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