Executive/Administrative Assistant

About the position At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you’ll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express. With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally. At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong. How will you make an impact in this role? General Counsel’s Organization: As a member of the General Counsel’s Organization (GCO), this Executive Assistant will provide administrative support to four Vice Presidents on the U.S. Consumer Services Legal Team. This role requires attention to detail, problem-solving and collaboration skills, strong communication, and strong proficiency in workplace technology. The ideal candidate must be motivated to help the team be successful, be experienced in handling a wide range of administrative tasks and be able to work independently and confidently under pressure. Being flexible, resourceful, and knowing how to navigate large organizations fluidly will also be critical to success in this position.

Responsibilities

• Coordinate with offices across the Company to facilitate meetings
• Manage complex calendars with discretion and care
• Regularly interface with legal and business executives, associates and other contacts at all levels of the organization
• Create and update matters via the GCO Billing/Matter Tracking System
• Reserve meeting rooms and coordinate and handle catering and audio-visual needs for team meetings and other larger GCO meetings
• Manage end-to-end expense reporting and invoicing processes including submissions, review and monthly processing
• Coordinate travel arrangements and logistics
• Support the onboarding of new hires
• Order office supplies and equipment
• Support various ad-hoc projects as needed, including through substantive participation in meetings and use of MS Word, Excel and PowerPoint.

Requirements

• 2+ years of previous experience as an Executive or Administrative Assistant and familiarity with office management and technologies
• Proven experience providing support to executives with exceptional organizational, administrative, and interpersonal skills
• Proficient in MS Word, PowerPoint, Excel and Outlook and comfortable adapting to new technology
• Self-motivated, proactive team player with strong initiative
• Strong attention to detail with emphasis on accuracy, quality, timeliness and follow through
• Enthusiasm to work collaboratively and proactively with the broader GCO team and build relationships across American Express
• Ability to work well in a dynamic and fast-paced organization and manage multiple tasks and conflicting and changing priorities with little direction.
• Excellent verbal and written communication skills (via phone, email, Webex and in-person)

Nice-to-haves

• Experience with American Express systems and processes such as Concur, Reserve, TechCare, Ariba, etc.
• Bachelor’s degree is a plus
• Experience providing support to legal function is a plus

Benefits

• Competitive base salaries
• Bonus incentives
• 6%25 Company Match on retirement savings plan
• Free financial coaching and financial well-being support
• Comprehensive medical, dental, vision, life insurance, and disability benefits
• Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
• 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy
• Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
• Free and confidential counseling support through our Healthy Minds program
• Career development and training opportunities

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