Director, Product Management – Payments Platform / Payment Framework

About the position The Director, Product Management – Payments Platform / Payment Framework is responsible for defining, scaling, and commercializing core payment processing capabilities across global card present and card not present channels. This role includes product strategy responsibilities and execution for foundational payment platform capabilities in collaboration with processors, networks/schemes, and downstream services. As a Director, Product Management within the Payment Framework and Orchestration Product Management team, this role partners closely with Engineering, Architecture, Operations, Risk, Compliance, Sales, and Commercial teams to ensure platform consistency, regulatory compliance, and long term scalability across the Visa Acceptance Platform. This position also includes people management responsibilities, and accountability for developing high performing product team. This is a hybrid position. Expectation of days in office will be confirmed by your hiring manager.

Responsibilities

• Provide deep subject matter expertise across payment acceptance, processing, and orchestration
• Bring prior strong level of experience in payments processing products
• Apply strong understanding of risk and fraud concepts to platform design decisions
• In collaboration with the product leadership, develop a multi year product vision and strategy for core payment platform capabilities, balancing innovation, resilience, regulatory requirements, and global scalability
• Ownership and prioritisation of payment capabilities, in alignment with Visa’s acceptance strategy and client needs
• Identify emerging market, merchant, and partner needs and translate them into differentiated, scalable platform capabilities
• Lead, mentor, and develop a team of product managers, setting clear expectations, coaching for impact, and supporting career growth
• Establish strong product management standards across discovery, delivery, execution quality, and stakeholder communication
• Drive a culture of accountability, data driven decision making, and customer centric product thinking
• Own creation of high quality product requirements, epics, features, process flows, and business rules for complex payment capabilities
• Active engagement in agile delivery as needed to ensure clarity of intent, quality of execution, and alignment to business outcomes
• Define complete payment experiences, fulfilling the product lifecycle management needs
• Use data to make product decisions an devaluate and improve platform capabilities
• Drive prioritization decisions grounded in measurable impact and long term platform health
• Define value propositions, pricing approaches, and merchant facing narratives for platform capabilities
• Partner with Sales, Product & Program Management, Commercial, Legal, Compliance, UX, and external partners to execute successful go to market plans
• Support merchant, partner, and internal engagements by clearly articulating product capabilities, differentiation, and roadmap direction
• Communicate product strategy, roadmap progress, risks, and recommendations to senior leadership
• Represent the payments platform product area internally and externally as a trusted subject matter expert
• Provide clear, concise executive level updates and decision frameworks

Requirements

• 10 or more years of work experience with a Bachelor’s Degree or at least 8 years of work experience with an Advanced Degree (e.g. Masters/ MBA/JD/MD) or at least 3 years of work experience with a PhD
• 10+ years of product management experience
• Proven experience managing and developing product managers
• Deep expertise in payments processing (gateways, acquiring, scheme rules, lifecycle flows, and regulatory/compliance mandates)
• Demonstrated success leading cross functional product initiatives in complex, highly regulated environments
• Experience owning API contracts, platform capabilities, and long-term product architecture decisions
• Strong strategic and analytical skills with a bias toward scalable, durable platform solutions
• Executive level communication skills with the ability to influence across senior technical and business stakeholders

Nice-to-haves

• 12 or more years of work experience with a Bachelor’s Degree or 8-10 years of experience with an Advanced Degree (e.g. Masters, MBA, JD, MD) or 6+ years of work experience with a PhD

Benefits

• Visa has a comprehensive benefits package for which this position may be eligible that includes Medical, Dental, Vision, 401 (k), FSA/HSA, Life Insurance, Paid Time Off, and Wellness Program.

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