Urgently Need IT Application Systems Analyst - REMOTE in Solon, OH
Job title: IT Application Systems Analyst - REMOTE
Company: Masco
Job description: Why Kichler?
At Kichler Lighting, we are more than just a lighting company. We're a "bring people together" company. Everything we do, every single day, is with the intention of creating and delivering products that allow people to "see" what matters most to them!
We accomplish this by encouraging forward thinking; building an environment where our team can ask the tough questions, Why not? and What could be?. We believe our dreamers and innovators can change the world. We recognize our organization is at its best, when we are blended with different backgrounds and experiences. We believe transparency and teamwork should be an integral part of any inclusive work environment. We want everyone to achieve their goals; we are committed to our teams own development. We are proud of our flexible work environment; we want our team to thrive in a way that works best for them.
Kichler sheds light on what's truly important!
Job Description:
Purpose:
The IT Application Systems Analyst at Kichler works as an administrator for the enterprise application systems. This role supports the hardware and software needs of the organizations ERP while working closely with other IT and business teams.
Responsibilities:
- Configures software or creates/modifies software code to meet business requirements;
- Assists in the installation, configuration and support of software applications
- Leads software administration with respect to security, application monitoring, and root cause analysis for problems.
- Assists team members and customers with problem solving related to software application performance and usage
- Coordinates issue resolution with other IT and vendor teams
- Creates and implements test plans for software modifications and facilitates transfer into production.
- Works with broader IT team in assisting with the periodic maintenance, archiving, backup and recovery processes
- Writes software documentation suitable for internal systems control and user manuals.
- Bachelors Degree in computer science/IT/Business or Equivalent (Associate Degree with working experience equivalent considered)
- Minimum 1-3 years working experience in the field of IT/Business.
- Knowledge and experience in software development process
- Knowledge of ERP software and its maintenance (Epicors Prophet 21 a plus)
- Development experience in .Net, C#, SQL, Crystal reports etc. is a plus
- Good interpersonal skills
- Ability to optimally prioritize and implement tasks
- Ability to clearly communicate ideas and facts in a user-friendly language to non-technical staff
- Strong Analytical, problem solving and organizational skills
- Good written and oral communication skills
- Exceptional customer service orientation
- Competitive salary
- Paid vacation
- Comprehensive medical, vision and dental insurance
- Available 401(k) program with generous company match (no waiting period, 100% vested)
- Company-paid Life insurance and STD/LTD disability coverage
- Employee discount purchase program (MASCO partners)
- Flexible Scheduling
- Employee Assistance Program
- Virtual Wellness
- Tuition Reimbursement