COO / Integrator [HT-995072]

About the position Do people rely on you to turn big ideas into reality without needing constant oversight? Are you at your best when you’re creating clarity that allows others to stay in their zone of genius and move faster? Do you feel most fulfilled when your efforts directly enable growth, momentum, and meaningful impact? If you’re energized by building something ambitious and helping it move forward, we want to talk to you. Our ideal COO / Integrator is: Deeply Accountable: You take full ownership of outcomes and do not hand things back unfinished. When you say you will handle something, you see it through and communicate clearly throughout. Comfortably Direct and Coachable: You are honest, respectful, and clear in your communication. You welcome feedback, ask good questions, and are willing to push back thoughtfully when needed. Structured but Flexible: You bring order without rigidity. You are comfortable operating in ambiguity, building systems as the business evolves, and adjusting course as new information emerges. Growth-Oriented with Humble Confidence: You are a learn-it-all, not a know-it-all. You seek feedback, learn from mistakes, reflect on experience, and continuously improve yourself and the organization. Ambitious, Positive, and “All In”: You believe in what’s possible and bring a solutions-oriented, optimistic mindset to challenges. You take the work seriously without taking yourself too seriously, show up with energy and integrity, and genuinely enjoy the ride. Our ideal COO / Integrator becomes the operational backbone of Shawn Feurer Consulting. This role brings clarity where things feel ambiguous, momentum where progress stalls, and structure that allows the founders’ vision to scale beyond their constant presence. You will be a trusted partner to the founders and a stabilizing force for the team as the company grows toward its long-term vision.

Responsibilities

• Act as the operational partner to the founders, ensuring ideas turn into clear plans, priorities, and follow-through.
• Own execution across the business, personally driving initiatives forward while keeping work aligned to strategic priorities.
• Create structure, systems, and operating rhythms that reduce bottlenecks and reliance on the founders for day-to-day progress.
• Bring clarity when decisions feel ambiguous, helping prioritize what matters most.
• Hold the team accountable to commitments, surfacing issues early and driving them to resolution.
• Build and scale the Consultants Division so it operates consistently and independently of founder availability.
• Lead and optimize marketing execution, systems, and performance metrics.
• Own financial performance, including P&L responsibility and operational insight.
• Ensure momentum and growth continue even when attention shifts elsewhere.
• Use observation, data, and feedback to evaluate performance, ROI, and opportunities for improvement.
• Build scalable processes that support growth across consulting, coaching, and digital offerings.
• Serve as a trusted point of contact and problem-solver across the organization.

Requirements

• 3+ years in a senior leadership role with direct P&L ownership
• Experience operating and scaling within a small, founder-led business where leaders are highly hands-on and personally execute key work
• Strong digital marketing background
• Professional services experience
• General technology proficiency (Microsoft Suite, Outlook, etc.)

Nice-to-haves

• Experience acting as a true #2 to a founder or CEO
• Built or launched a new function, division, or offering
• Experience leading cross-functional teams while building or improving systems and processes
• Experience operating within the Entrepreneurial Operating System® (EOS®) or a similar operating system
• Experience in consulting or coaching environments, including working with consultants or contractors
• Familiarity with tools such as Kajabi, QuickBooks, or similar platforms

Benefits

• Direct partnership with Shawn and Kaitlin in scaling a growing, founder-led business
• Mission-driven work focused on real transformation, not surface-level results
• High-trust, high-autonomy environment with clear expectations and accountability
• Opportunity to help build a company with an ambitious long-term vision
• Culture rooted in authenticity, positivity, and integrity
• Work that integrates business growth with personal development
• A leadership role with real ownership, influence, and impact
• benefits support considered within total compensation

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