Sr. Training Specialist

This a Full Remote job, the offer is available from: Indiana (USA) Heartland Food Products Group is a global leader in the consumer packaged goods (CPG) industry, producing low-calorie sweeteners, coffee, coffee creamers and liquid water enhancers. We manufacture and market Splenda, the #1 brand in the low calorie sweetener category and the most recognized in the world. We make coffee, tea and water taste better and help people live happier, healthier and longer lives by making it easy to reduce sugar. We offer an excellent compensation and benefits package. Come grow with us! This role is not a remote opportunity, it is on-site at our manufacturing plant in Indianapolis, Indiana. Scope: The Senior Training Specialist is responsible for the planning, design, development and implementation of Heartland FPG training programs and initiatives. The Senior Training Specialist is the technical expert of Heartland’s operation, connecting the employees with the resources necessary to be successful in their position at Heartland. This position will work closely with the Training and Development Manager to facilitate the learning and development of all team members. Essential Duties and Key Responsibilities:

• Leads and directs employee training across functions and topics.
• Acts as technical expert and actively maintains knowledge in several fields such as: Operations, Quality, Facilities, and Maintenance.
• Provides technical support with regards to training & development operations, new hire orientation, in addition to meeting coordination, and plant operations.
• Foster relationships with business partners to remain aware of changes to the operation, updating content as necessary.
• Takes a proactive approach in identifying learning opportunities.
• Supports SME & Lead Trainer development for technical positions.
• Coaches and acts as a mentor for internal employees seeking advancement.
• Collaborates with subject matter experts and others to determine critical training needs
• Monitors, evaluates and records training activities and program effectiveness.
• Offers specific training programs to help workers maintain or improve job skills.
• Assesses training needs through surveys, interviews with employees, focus groups, or consultation with managers, instructors, or customer representatives.
• Analyze existing and potential content, focusing on reuse and single-sourcing opportunities
• Provides administrative support with regards to learning & development operations, new hire orientation, in addition to meeting coordination, and plant operations.
• Develops alternative training methods if expected improvements are not seen.
• Organizes and develops or obtains, training procedure manuals and guides and course materials such as handouts and visual materials.
• Presents information using a variety of instructional techniques or formats, such as role-playing, simulations, team exercises, group discussions, videos, or lectures.
• Designs, plans, organizes, and directs professional development or technical training for employees.
• Exhibits sound fiscal responsibility in the handling and sourcing of training courses, materials, equipment, etc.
• Creates e-learning content and manage course assignments and completions in the Learning Management System, including training records required for SQF and other audits.
• All other duties as assigned.

Qualifications:

• B.S./B.A. Degree or higher; 5-7 years of training and/or manufacturing experience preferred.
• Exhibits professionalism and thrives in an ever-changing and demanding environment.
• Must have excellent verbal and written communication skills and exhibit attention to detail.
• Strong working knowledge of MS Office applications including, but not limited to Word, Excel, Outlook, PowerPoint. Familiarity with Adobe Acrobat is also helpful.
• Experience supporting a fast-paced operations leadership team strongly preferred.

Physical Demands:

• Must be able to physically perform the functions of climbing, balancing, stooping, kneeling, crouching, reaching, standing, walking, pushing, pulling, lifting, grasping, feeling, talking, hearing, and repetitive motions
• Must be able to work seated using a computer and phone for long periods of time.
• Must be able to work extended hours, such as daily overtime and an occasional weekend
• Must possess visual acuity to document company records
• Must be able to stand and walk for extended periods.
• Lifting up to 40 pounds

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