[Remote] Remote Collections Account Representative
Note: The job is a remote job and is open to candidates in USA. ARS National Services is a company focused on helping consumers navigate financial difficulties. They are seeking a Remote Collections Account Representative to handle calls, analyze financial situations, and negotiate payment plans while working from home.
Responsibilities
- Handle inbound/outbound calls with empathy and confidence
- Analyze financial situations and offer tailored solutions
- Negotiate payment plans, settlements, and full repayments
- Stay sharp with quality and FDCPA compliance
- Keep accurate records and collaborate with team leads
- Engage with your team on camera during shifts
Skills
- Candidates MUST reside in the greater Jacksonville area and be able to work from home
- High school diploma or GED
- Strong communication skills — assertive, clear, and professional
- Critical thinking + active listening = your superpowers
- Comfort with basic math (yes, you'll be working with percentages!)
- Basic computer skills & reliable high-speed internet
- Collections, sales, or call center experience
Benefits
- Medical
- Dental
- Vision
- 401k
- Vacation and Sick Time begins to accrue right away + 8 paid holidays
Company Overview