Junior Client Success Specialist (Real Estate)

Location Requirement: Must be based in Brazil or South America. US applicants will not be considered. Help Real Estate Agents Build the Businesses They've Always Dreamed Of We're a fast-growing real estate marketing company on a mission to help agents attract more clients, close more deals, and create thriving careers they love. We believe great client relationships are the heart of everything we do. That's why we're looking for a Junior Client Success Specialist who genuinely cares about helping others succeed — someone who finds fulfillment in building meaningful connections and guiding clients toward real results. The Role: Be the Trusted Partner Our Clients Rely On As a Junior Client Success Specialist, you'll nurture relationships with 25–35 real estate agents, becoming their go-to guide and biggest advocate. You'll help them feel supported from day one, celebrate their wins, troubleshoot challenges, and ensure they always feel heard and valued. This role is perfect for someone who's naturally empathetic, thrives on connection, and wants to make a genuine difference in people's lives and businesses — all within a supportive, collaborative team environment. What You'll Be Doing Building Meaningful Client Relationships

• Serve as the dedicated success partner for ~30 real estate agents
• Lead warm, welcoming onboarding calls that set clients up for success
• Conduct regular check-ins to understand their goals, challenges, and wins
• Respond thoughtfully and promptly to client questions and concerns

Supporting Client Results

• Monitor campaign performance and proactively share insights with clients
• Collaborate with our marketing team to ensure campaigns align with each client's unique needs
• Help clients understand their results in a clear, encouraging way
• Identify opportunities to help clients get even better outcomes

Advocating for the Client Experience

• Share client feedback and ideas with the team to improve our processes
• Anticipate client needs and address concerns before they become problems
• Contribute to a culture where every client feels genuinely cared for

Collaborating with a Supportive Team

• Work closely with our Senior Client Success Specialist (your mentor and manager)
• Partner with marketing and fulfillment teammates in a collaborative, team-first environment
• Participate in regular team check-ins and professional development opportunities

Who Thrives in This Role

• You're a natural relationship-builder who remembers the details that matter
• You genuinely enjoy helping others succeed and celebrating their wins
• You communicate with warmth, clarity, and empathy — both in writing and on video calls
• You're organized and reliable — clients and teammates can always count on you
• You stay calm under pressure and approach challenges with a solutions-focused mindset
• You're comfortable learning new tools and systems (we'll train you!)
• You value collaboration and believe the best results come from teamwork

Experience & Skills

• 1–2 years in client success, account management, or customer-facing roles
• Strong written and verbal communication skills
• Comfortable leading Zoom calls and building rapport virtually
• Detail-oriented with excellent follow-through
• Eager to learn CRMs, dashboards, and marketing fundamentals

Bonus (But Not Required):

• Experience working with real estate professionals
• Familiarity with GoHighLevel, Facebook Ads, or similar platforms

What We Offer

• Competitive salary: $14,000–$22,000/year based on experience
• Mentorship & growth: Hands-on training from experienced team members who invest in your development
• Supportive culture: A collaborative, respectful team that celebrates wins together
• Work-life balance: Paid time off and a sustainable pace
• Meaningful work: See the real impact you make in clients' lives every week
• Career path: We promote from within and support your long-term growth

Apply Now If you're someone who finds joy in helping others, values genuine relationships, and wants to grow within a supportive, mission-driven company — we'd love to hear from you. Apply today and help us create success stories, one client at a time. Job Type: Full-time Pay: $14,000.00 - $22,000.00 per year Benefits:

• Paid time off

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