Ecommerce Analyst
Madewell is a company that creates premium denim and foundational wardrobe pieces, emphasizing quality and sustainability. The Ecommerce Analyst will support the Digital Strategy & Analytics Manager by providing reporting, analysis, and strategy for Madewell’s ecommerce business, working collaboratively with various teams to optimize performance and insights.
Responsibilities
- Build and manage reports for the ecommerce business reflecting performance of website and app KPIs against trends and benchmarks
- Actively monitor conversion funnel metrics, identify opportunities for conversion rate optimization
- Support work with technical teams for site tagging and implementation decisions
- Support with marketing channel forecasting and scenario planning to align KPIs with financial goals
- Provide weekly, monthly and quarterly reporting to key stakeholders on marketing channel performance
- Deliver performance recaps and insights for ecommerce events and promotions
- Support ad hoc data requests and analyses from cross-functional teams as it relates to driving the ecommerce business (ie. Loyalty, CRM, Site Merchandising)
Skills
- 0-3 years of experience in analytical role, experience in retail industry not required
- Bachelor's degree in a quantitative field (ie. Finance, Business, Economics, Statistics, Mathematics)
- Strong analytical skills with an aptitude for problem solving
- Strong written and verbal communication and attention to detail
- Ability to manage multiple workstreams and remain organized
- Intellectual curiosity and desire to learn
- Team player with an ability to build constructive and effective relationships across a broad and diverse group of business partners
- Proficiency in Microsoft Excel, PowerPoint preferred
- Experience in Looker, Google Analytics, PowerBI, SQL a plus but not required
Benefits
- Health & Well-being - Eligible associates and family members receive medical, dental, prescription and vision insurance, family planning (fertility, adoption & surrogacy support), fitness discounts, medical travel and more.
- Associate Discount - We love our products just as much as you do! That’s why we offer a great associate discount across all of our brands (J.Crew, J.Crew Factory, and Madewell).
- Summer Fridays - In addition to our hybrid work model, we also close our office at 1:00 PM every Friday during the Summer months.
- Community Impact - We support the communities where we live and work through our philanthropic efforts and the J.Crew Cares Program.
- Winter Break - In addition to our PTO package, J.Crew Group offers a winter break at the end of December to eligible full-time associates at the Home Office to provide time to refresh and recharge.
Company Overview