Director, Clinical Operations

With PC Shareholder approval and senior leadership guidance, assist and manage assigned Optometrists in your territory, and facilitate efficient operations for Doctor-led practices

Partner with cross-functional teams and Clinical Operations to lead and execute doctor programs

Support vendor, IT, and Clinical Operations collaboration for all clinical software and hardware 

Responsible for driving the adoption of ODs to new software/hardware updates

Direct doctor-related aspects of new, relocation, or remodel clinic projects

Manage financial modeling and recommendations for key clinical investments

Create, lead, maintain, and track all Clinical Operations initiatives and assigned projects

Lead ODs in practices to drive key metrics, including Capture Rate and Premier Attachment, Exams Per Hour, and others as directed by leadership. Ensure execution of basic initiatives is in place consistently to allow achievement of goals/KPIs

Collaborate and partner with leadership and staff to ensure a seamless patient experience

Show support, commitment, and leadership for the Company's vision and values in all actions and communication. Ensure ODs in your area uphold these standards in their Optometry practices

Job Specifications

Typically has the following skills or abilities:

Optometry Degree from an accredited school/college of Optometry

Licensed Optometrist in California

Minimum of five (5) years of related clinical or operational experience

Minimum of 6 years of management experience with responsibilities for hiring, training, assigning work, and managing performance of direct reports

Strong communication and operational skills

Skilled in examining and re-engineering operations and procedures

Proficient in Microsoft Excel, Microsoft Word, and email communication.

Customer service experience in a retail environment strongly preferred

Strong business aptitude, self-discipline, and ability to deliver outstanding patient care

Ability to exercise discretion and independent judgment in the performance of his/her job duties

Working Conditions

The working environment is generally favorable. Lighting and temperature are adequate, and there are no hazardous or unpleasant conditions caused by noise, dust, etc.

The above information in this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.

#LI-VENTURES

Compensation range for the role is listed below. Applicable salary ranges may differ across markets. Actual pay will be determined based on experience and other job-related factors permitted by law. As a part of the compensation package, this role may include eligible bonuses and commissions. For more information regarding VSP Vision benefits, please click here. 

VSP Vision is an equal opportunity employer and gives consideration for employment to qualified applicants without regard to age, gender, race, color, religion, sex, national origin, disability or protected veteran status.  We maintain a drug-free workplace and perform pre-employment substance abuse testing. 

Unincorporated LA County Residents: Qualified Applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act, and any other similar laws.

Notice to Candidates: Fraud Alert - Fake Job Opportunity Solicitations Used to Collect Fees/Personal Information. 

We have been made aware that fake job opportunities are being offered by individuals posing as VSP Vision and affiliate recruiters. Click here to learn about our application process and what to watch for regarding false job opportunities. 

As a regular part of doing business, VSP Vision (“VSP”) collects many different types of personal information, including protected health information, about our audiences, including members, doctors, clients, brokers, business partners, and employees.  VSP Vision employees will have access to this sensitive personal information and are subject to follow Information Security and Privacy Policies.