Remote Medical Assistant – Chronic Care & Geriatric Support

Full-Time | 40 Hours per Week Monday–Friday Schedule may vary between 7:00am–7:00pm based on assigned provider time zone

About the Role

We are seeking a certified and highly independent Remote Medical Assistant to provide dedicated support to mobile geriatric medical providers serving Medicare patients in the field.

This work-from-home position plays a vital role in care coordination, chronic care management (CCM), and provider workflow support. You will serve as a key partner to your assigned provider, helping manage patient panels, support care plans, and ensure high-quality documentation and follow-up.

This is an ideal opportunity for a Medical Assistant with experience in geriatric care, Medicare populations, or chronic disease management who thrives in a remote healthcare environment.

Key Responsibilities

• Provide day-to-day administrative and clinical support to assigned medical provider(s)

• Coordinate patient care for a geriatric and Medicare population receiving mobile medical services

• Support Chronic Care Management (CCM) activities and ongoing panel management

• Communicate with patients and families regarding care plans, medication updates, follow-ups, and coordination needs

• Assist with documentation, task management, and provider requests within EMR systems

• Support medication reconciliation and care plan updates as directed

• Monitor labs, referrals, and pending care items to reduce gaps in care

• Escalate clinical concerns appropriately to the provider

• Maintain accurate, timely, and compliant EMR documentation

Qualifications

• Active, valid Medical Assistant certification required

• Experience supporting geriatric or Medicare populations strongly preferred

• Prior experience in care coordination, chronic care management (CCM), or primary care preferred

• Strong phone and written communication skills

• Highly organized with strong time-management skills

• Self-directed and comfortable working independently in a fully remote setting

• Reliable high-speed internet and dedicated home workspace required

What Success Looks Like

• Proactive and organized support of provider workflows

• Strong ownership of assigned patient panel

• Timely follow-up and clear communication with patients and families

• Accurate and compliant documentation

• Consistent reliability, accountability, and professionalism

Why Join Our Team

• Fully remote healthcare position

• Stable full-time schedule

• Meaningful impact in geriatric and Medicare patient care

• Opportunity to grow within chronic care management and mobile medical services

• Collaborative, mission-driven healthcare environment