PMO/Transformation Lead (31787)

ExamWorks is seeking a technologically skilled individual with experience in leading large-scale digital transformations to join the team as a PMO/ Transformation Lead.

This will be a remote position with a Monday - Friday schedule.

The Transformation Program Lead owns the end-to-end success of the Salesforce transformation initiative, and is accountable for delivery milestones, business outcomes, operational readiness, and long-term stability. This role serves as a single point of accountability across business leadership, IT, enterprise architecture, and Salesforce professional services. The Transformation Program Lead ensures the organization progresses deliberately from Build Mode to Readiness Mode to Scale Mode with each phase resulting in a stable, reputable platform that enables growth.

ESSENTIAL FUNCTIONS

• Serve as the executive owner of the Salesforce transformation program across IME and future service lines.
• Own program-level-scope, sequencing, priorities, and trade-offs.
• Act as the final decision authority for cross brand and cross functional conflicts.
• Partner with Salesforce Professional Services while retaining company ownership of outcomes.
• Ensure MVP delivers a reputable, scalable backbone, not one-off brand solutions.
• Proactively escalate risks, dependencies, and trade-offs to executive leadership.
• Own operational readiness and cutover decisions, including:
  • Go-/no-go criteria
  • Parallel run strategy
  • Stabilization and hyper care approach
• Ensure tight alignment across business leadership, IT and enterprise architecture, Salesforce delivery teams, and SI partners.
• Establish governance, operating cadence, and decision forums required to scale Salesforce post MVP.
• Perform other duties as assigned by management.