Marketing Specialist

Who We Are

Harte Hanks (NASDAQ: HHS) is a leading global customer experience company whose mission is to partner with clients to provide them with CX strategy, data-driven analytics and actionable insights combined with seamless program execution to better understand, attract, and engage their customers.

Using its unparalleled resources and award-winning talent in the areas of Customer Care, Inside Sales, Fulfillment and Logistics, and Marketing Services, Harte Hanks has a proven track record of driving results for some of the world's premier brands.

Headquartered in Chelmsford, Massachusetts, Harte Hanks has over 2,500 employees in offices across the U.S., Europe and Asia Pacific.

Marketing Execution & Campaign Delivery (65%)

• Execute integrated marketing campaigns aligned to company objectives and target audiences across email, social, content, and paid channels.
• Translate campaign strategy into clear deliverables, timelines, and assets in partnership with the Senior Marketing Manager.
• Manage day-to-day production of marketing materials, including copy, graphics, presentations, and promotional assets.
• Own the marketing content calendar, ensuring consistent execution and timely delivery of planned initiatives.
• Collaborate cross-functionally with Revenue Operations, Marketing Operations, and Sales Services to ensure messaging, timing, and execution are aligned.
• Coordinate with internal creative teams, vendors, and agencies to deliver high-quality marketing outputs on schedule.

Project Coordination & Operational Support (35%)

• Coordinate marketing projects from kickoff through execution, ensuring tasks, dependencies, and deadlines are clearly defined.
• Maintain project documentation including briefs, timelines, status updates, and post-campaign summaries.
• Track all marketing initiatives in Monday.com, keeping task assignments and timelines up to date.
• Monitor project progress, proactively identify potential risks or delays, and escalate issues to ensure on-time delivery.
• Facilitate campaign check-ins and follow-ups, capturing action items and supporting alignment across stakeholders.
• Support marketing technology and vendor coordination (e.g., BrightEdge, HighSpot, HubSpot) by assisting with scheduling, workflow coordination, and documentation.

Skills

• 3–5 years of experience in a marketing, campaign, or communications role with hands-on execution responsibilities.
• Proven experience executing multi-channel marketing campaigns (email, social, content, and/or paid media).
• Strong project coordination skills with the ability to manage multiple initiatives, timelines, and stakeholders simultaneously.
• Experience working with marketing tools and platforms such as HubSpot (or similar marketing automation/CRM tools); comfort learning new systems.
• Working knowledge of project management or task-tracking tools (e.g., Monday.com, Asana, Jira, or similar).
• Strong written and verbal communication skills, with the ability to translate ideas into clear briefs, timelines, and deliverables.
• Ability to work cross-functionally with marketing, sales, operations, and external partners.
• High attention to detail, strong follow-through, and comfort operating in a fast-paced environment.
• Experience managing or supporting content calendars and coordinating content production.
• Exposure to SEO, content optimization, or sales enablement platforms (e.g., BrightEdge, HighSpot).
• Experience working with creative teams, agencies, or external vendors.
• Familiarity with B2B marketing environments and revenue-aligned marketing teams.
• Experience contributing to post-campaign reporting or performance analysis.
• Highly organized with a natural inclination toward structure and clarity.
• Comfortable taking ownership of assigned initiatives while knowing when to escalate.
• Collaborative, proactive, and solutions oriented.
• Adaptable and open to feedback as priorities evolve.

What We Offer

• Group Health and Wellness (Medical, Dental, and Vision)
• Health Savings Account (HSA)
• Educational Assistance
• Voluntary plans, including critical illness, accident, and hospitalization
• 401k plan with Company Match and Roth contributions with immediate vesting
• Pet Insurance, discounted legal services, employee discount programs, and more….

In alignment with our core values to be inclusive and meaningful change for the better of our team, Harte Hanks is committed to creating a more diverse and inclusive culture, and we are proud to be an equal opportunity employer.