Voluntary Enrollment Account Manager

As the Voluntary Enrollment Account Manager, you will oversee the entire enrollment process for group-level cases at Mutual of Omaha, ensuring customer satisfaction, effective enrollment plans and product education. You’ll build strong relationships with Internal Teams, External HR teams, and Brokers to implement strategies to achieve participation goals and serve as the primary point of contact for all enrollment activities.  While partnering with internal teams to execute on pre-defined strategies and engagement tools.

WHAT WE CAN OFFER YOU

• Estimated Salary: $75,000 - $85,000 plus annual bonus opportunity. 
• 401(k) plan with a 2% company contribution and 6% company match.
• Work-life balance with vacation, personal time and paid holidays. See our benefits and perks page for details.
• Applicants for this position must not now, nor at any point in the future, require sponsorship for employment. 

WHAT YOU'LL DO

• Cultivate Strong Relationships: Build and maintain trusting relationships with Sales Reps, Brokers and HR teams. Actively participate in or lead meetings to foster open communication and support.
• Lead the Process: Act as the primary point of contact, managing all aspects of group enrollments from pre-enrollment planning to post-enrollment debriefing, ensuring smooth operations and satisfaction.
• Drive Engagement: Partner with HR teams, Internal teams and Broker partners, to implement impactful enrollment strategies, including timelines and communication plans to maximize results.
• Ensure Excellence: Review and recommend the best communication tools and enrollment portals, maintain meticulous records, and provide robust support during enrollment events.

WHAT YOU’LL BRING

• Knowledge: 2-4 years group benefits account management, implementation management or experience with an enrollment firm and/or have worked at a carrier with enrollment firms with core concentration on core benefit enrollments including voluntary group benefits products.
• Innovative Thinking: Demonstrated ability to think beyond existing barriers and practices, utilizing sound and independent judgment. 
• Effective Multitasking: Proven ability to multitask, work under pressure, meet deadlines, and adapt to changing customer needs. 
• Licensing: Current state Insurance License required. 
• Travel: Ability to travel up to 25%. 
• You promote a culture of diversity and inclusion, value different ideas and opinions, and listen courageously, remaining curious in all that you do.
• Able to work remotely with access to a high-speed internet connection and located in the United States or Puerto Rico.

We value diverse experience, skills, and passion for innovation. If your experience aligns with the listed requirements, please apply! 

If you have questions about your application or the hiring process, email our Talent Acquisition area at [email protected]. Please allow at least one week from time of applying if you are checking on the status.

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