Experienced Customer Administrative Specialist, Government (Remote - Virginia) - Join arenaflex's Dynamic Public Safety Sales Team

At arenaflex, we're dedicated to empowering government agencies and law enforcement with innovative solutions to drive insights from complex data sets, improve operational efficiency, and make informed decisions. As a Customer Administrative Specialist, Government (Remote - Virginia), you'll play a vital role in our public safety sales team, working with law enforcement and public safety agencies to provide tools that make a tangible impact in communities.

About arenaflex

arenaflex is a leading provider of risk assessment solutions, and our Government vertical is at the forefront of driving insights from complex data sets. Our solutions help government agencies and law enforcement to improve operation efficiency, increase program integrity, discover and recover revenue, and make timely and informed decisions to enhance investigations. With a strong commitment to innovation and customer satisfaction, we're constantly pushing the boundaries of what's possible in the field of risk assessment.

About Our Team

Our public safety sales team is a dynamic and collaborative group of professionals who are passionate about making a difference in communities. We work closely with law enforcement and public safety agencies to provide tools that help them achieve their goals and protect their citizens. If you're looking for a challenging and rewarding role that allows you to make a real impact, our team may be the perfect fit for you.

About the Job

As a Customer Administrative Specialist, Government (Remote - Virginia), you'll be responsible for making outbound sales contact and pursuing sales leads to develop a portfolio of buying customers. You'll work closely with our sales team to identify and qualify prospective customers, record sales prospecting activity in Salesforce, and maintain communication with the Sales Director and Team Lead. You'll also be responsible for accepting orders, closing sales, maintaining customer records, and completing required documentation.

Key Responsibilities:

* Making outbound sales contact (including cold calling) and pursuing sales leads to develop a portfolio of buying customers

• Accepting orders, closing sales, maintaining customer records, and completing required documentation
• Identifying and qualifying prospective customers as well as recording sales prospecting activity in Salesforce
• Representing an assigned product line that may overlap other sales teams' territories, if applicable
• Working with territory/account, product/services, or sales processes with limited complexity
• Informing customers of new product/service introductions and prices
• Maintaining communication with the Sales Director and Team Lead
• Maintaining a proficient understanding of Accurint and the ability to demonstrate platform and discuss pricing plans

Qualifications:

* Bachelor's degree or the equivalent work experience

• Ability to develop an understanding of key business drivers and apply this knowledge to work
• Ability to multitask and respond effectively to changing priorities and/or situations
• Self-motivation and the ability to work independently
• Proficiency in use of Salesforce and other internal operational systems
• Ability to present information in an appropriate style and make technical information clear
• Ability to persuade others/clients in standard situations
• Professional demeanor and strong work ethic

Essential Skills and Competencies:

* Strong communication and interpersonal skills

• Ability to work in a fast-paced environment and adapt to changing priorities
• Proficiency in Salesforce and other internal operational systems
• Strong analytical and problem-solving skills
• Ability to work independently and as part of a team
• Strong customer service skills
• Ability to maintain confidentiality and handle sensitive information

Career Growth Opportunities and Learning Benefits:

At arenaflex, we're committed to helping our employees grow and develop their careers. As a Customer Administrative Specialist, Government (Remote - Virginia), you'll have access to a range of training and development opportunities, including:

• Regular training and coaching sessions to help you develop your skills and knowledge
• Opportunities to work on high-profile projects and contribute to the success of our public safety sales team
• A dynamic and supportive work environment that encourages collaboration and innovation
• A competitive salary and benefits package, including health insurance, retirement savings, and paid time off

Work Environment and Company Culture:

arenaflex is a dynamic and inclusive workplace that values diversity, equity, and inclusion. We're committed to creating a work environment that's welcoming and supportive of all employees, regardless of their background or identity. As a Customer Administrative Specialist, Government (Remote - Virginia), you'll be part of a team that's passionate about making a difference in communities and committed to delivering exceptional customer service.

Compensation, Perks, and Benefits:

arenaflex offers a competitive salary and benefits package, including:

• A competitive salary range of $60,000 - $80,000 per year, depending on experience
• Health insurance, including medical, dental, and vision coverage
• Retirement savings plan, including a 401(k) match
• Paid time off, including vacation days, sick leave, and holidays
• Opportunities for professional development and career growth

How to Apply:

If you're a motivated and results-driven individual who's passionate about making a difference in communities, we encourage you to apply for this exciting opportunity. Please submit your resume and a cover letter explaining why you're the ideal candidate for this role. We can't wait to hear from you!

Equal Opportunity Employer:

arenaflex is an equal opportunity employer and welcomes applications from diverse candidates. We're committed to creating a workplace that's inclusive and respectful of all employees, regardless of their background or identity. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our Applicant Request Support Form or contacting us at 1-855-833-5120. Apply for this job