Experienced MBA Intern, Commercial/Customer Strategy – Summer 2026 Internship Program at arenaflex

At arenaflex, we're committed to building a strong, diverse, and values-driven leadership pipeline that drives innovation and excellence in the ever-changing business landscape. As a leading global airline, arenaflex seeks talented MBAs to join our 12-week summer internship program and tackle some of our biggest challenges. This program offers a unique opportunity to work on a strategic project from one of our Commercial and CX departments, located in our Atlanta headquarters.

About arenaflex

arenaflex is a world-leading airline that connects people and cultures across the globe. With a rich history of innovation and customer-centricity, we're dedicated to delivering exceptional travel experiences that exceed our customers' expectations. Our commitment to excellence is reflected in our values-driven culture, which prioritizes diversity, inclusion, and employee engagement.

The Commercial & CX Strategy MBA Program

Our 12-week summer internship program is designed to provide MBAs with a comprehensive understanding of arenaflex's Commercial and CX strategy. You'll work on a strategic project from one of our Commercial and CX departments, applying your skills and knowledge to drive business growth and improvement. This program offers a unique opportunity to:

• Develop a deep understanding of arenaflex's Commercial and CX strategy
• Work on a real-world project that drives business growth and improvement
• Collaborate with experienced professionals and thought leaders in the industry
• Enhance your skills and knowledge in areas such as data analysis, market research, and strategic planning
• Build a strong network of contacts and connections within arenaflex and the industry

Project Options

Our Commercial and CX departments offer a range of project options that align with arenaflex's business goals and priorities. You'll work on a project that interests you and aligns with your skills and expertise. Some examples of project options include:

CUSTOMER EXPERIENCE & CONSUMER INSIGHTS:

Design onboard and airport product improvements that reach millions of annual travelers or deep dive into customer data to understand trends and develop action plans to improve the CX.

GLOBAL SALES & DISTRIBUTION:

Improve the travel experience for arenaflex's corporate clients by analyzing the financial contribution of incentive programs and developing new sales strategies to generate incremental revenue. Leverage technologies to ensure the same arenaflex products can be purchased in any channel, enabling consumer trust and confidence in arenaflex as a retailer.

NETWORK PLANNING:

Maximize profitability by aligning capacity with demand through the strategic deployment of aircraft and development of new city and route opportunities.

REVENUE MANAGEMENT:

Investigate competitors' pricing actions, initiate sales and other promotions to maintain market share. Analyze and understand the complexities of airline consumer behavior and devise creative strategies for capturing additional revenue through varying the supply of our product.

RESERVATIONS:

Develop recommendations for process improvements for reservations centers, call-handling, and segmentation to improve customer service, employee engagement, and maximize cost efficiencies.

ENTERPRISE DIGITAL STRATEGY:

Maintain the competitiveness of Delta.com by developing online marketing strategies and identifying incremental digital revenue streams.

MARKETING:

Leverage data to develop promotion and channel strategies to drive incremental passenger revenue or improve our values-led communication strategies with our customers.

ALLIANCES:

Improve collaboration and find synergies with our Joint Venture partners.

Essential Qualifications

To be considered for this internship program, you'll need to meet the following essential qualifications:

• Currently pursuing an MBA degree from a top-tier business school
• Strong academic record, with a minimum GPA of 3.0
• Excellent analytical, problem-solving, and communication skills
• Ability to work in a fast-paced environment and adapt to changing priorities
• Strong teamwork and collaboration skills
• Proficiency in Microsoft Office, particularly Excel, PowerPoint, and Word

Preferred Qualifications

While not required, the following qualifications are preferred:

• Experience in the airline industry or a related field
• Knowledge of data analysis and market research tools and techniques
• Familiarity with arenaflex's products and services
• Strong understanding of business strategy and operations
• Experience working in a global or multicultural environment

Skills and Competencies

To succeed in this internship program, you'll need to possess the following skills and competencies:

• Strong analytical and problem-solving skills
• Excellent communication and presentation skills
• Ability to work in a fast-paced environment and adapt to changing priorities
• Strong teamwork and collaboration skills
• Proficiency in Microsoft Office, particularly Excel, PowerPoint, and Word
• Ability to learn quickly and apply new skills and knowledge
• Strong business acumen and understanding of industry trends and developments

Career Growth Opportunities and Learning Benefits

As an intern at arenaflex, you'll have access to a range of career growth opportunities and learning benefits, including:

• Mentorship from experienced professionals and thought leaders in the industry
• Opportunities to work on high-impact projects that drive business growth and improvement
• Access to arenaflex's extensive training and development programs
• Opportunities to network with colleagues and industry professionals
• A comprehensive onboarding program that introduces you to arenaflex's culture and values

Work Environment and Company Culture

arenaflex is committed to creating a work environment that is inclusive, diverse, and values-driven. Our company culture prioritizes employee engagement, collaboration, and innovation, and we offer a range of benefits and perks to support our employees' well-being and success. Some highlights of our work environment and company culture include:

• A dynamic and fast-paced work environment that encourages innovation and creativity
• A diverse and inclusive workplace that values diversity and promotes equality
• Opportunities to work on high-impact projects that drive business growth and improvement
• Access to arenaflex's extensive training and development programs
• A comprehensive onboarding program that introduces you to arenaflex's culture and values

Compensation, Perks, and Benefits

arenaflex offers a competitive compensation package, including:

• A stipend to support your living expenses during the internship program
• Access to arenaflex's extensive training and development programs
• Opportunities to network with colleagues and industry professionals
• A comprehensive onboarding program that introduces you to arenaflex's culture and values
• A range of benefits and perks, including health insurance, retirement savings, and paid time off

How to Apply

If you're a motivated and talented MBA student looking for a challenging and rewarding internship experience, we encourage you to apply for this program. To apply, please submit your resume, cover letter, and transcripts to the arenaflex careers website. We look forward to hearing from you!

Equal Employment Opportunity

arenaflex is an equal employment opportunity employer and welcomes applications from diverse candidates. We are committed to creating a work environment that is inclusive, diverse, and values-driven, and we strive to attract and retain the best talent from a wide range of backgrounds and perspectives. Apply for this job