Product Manager

Description

Do you have strong product sense and capacity to translate customer insight into innovative solutions? Are you looking for a product role where you can own end-to-end strategy and implementation for a B2B SaaS product? If this sounds like a good fit, we would love to hear from you.

The Product Manager is responsible for a broad range of activities from product discovery to release communication and is an active member of our agile scrum team. They gather business requirements and customer insight to prioritize our Product Roadmap and lead innovation. They ensure new product capabilities align with the company’s overall strategy, drive enhanced customer outcomes, and accelerate our growth.

First Corporate Solutions (Ficoso) is a well-established national provider of risk management and due diligence solutions for financial and legal markets. We are looking to add an experienced Product Manager to lead our core B2B SaaS application, Ficoso. This is a remote role with preference for West Coast applicants.

KEY RESPONSIBILITIES

• Establish Roadmap & Strategy: Manage the Product Roadmap for Ficoso and ensure that it aligns with our corporate strategy and supports our product vision. Build a deep understanding of both our portal and API clients and distill information on market trends, industry developments, competitive landscape, and partner ecosystem to tailor our product strategy. Prepare business cases and executive presentations to gain leadership buy-in on key initiatives and secure investment for larger projects.
• Prioritize Product Backlog: Act as Product Owner on the agile scrum team and define backlog priorities and focus for each sprint. Collaborate daily with the development team, sales, operations and marketing to build and release new product capabilities. Ensure product requirements, acceptance criteria, and business purpose are clearly articulated with supportive design wireframes as needed. Facilitate usability testing to ensure new features meet customer expectations.
• Lead User-Driven Innovation: Lead continuous product discovery and assumption testing to uncover new opportunities and ensure product initiatives focus on solving the right problems. Become the user advocate through in-depth customer discovery, client interviews, and user feedback loops. Translate customer need and insight into innovative strategies that strengthen our differentiated customer value. Explore AI-powered solutions that reduce the complexity of traditional processes and offer opportunities to automate user workflows for both our portal and API clients.
• Spearhead Release Communication: Partner with marketing colleagues to establish effective go-to-market strategies and refine messaging for each customer segment. Announce product updates internally and translate technical features into compelling product benefits for both technical and non-technical customer audiences. Determine most effective communication channels and methods.
• Optimize Data, Client, and Fulfillment Integrations: Work with jurisdictions and data providers nationwide, including Secretary of State offices, to review contracts and proactively keep up with relevant legislation and data acquisition opportunities. Evaluate and pursue opportunities to optimize our API capabilities and integrated offerings for both partners and direct integrators. Own and prioritize enhancements to our internal Ficoso-related applications that streamline order fulfillment.

Requirements

REQUIRED EXPERIENCE

• Accomplished product manager with strong product sense and capacity to translate customer insight into technical requirements that drive innovation and strengthen differentiated value for customers.
• Proven track record of successfully managing and releasing software products, preferably in B2B SaaS.
• 2y+ as a product manager, senior product manager, associate product manager, or product owner.
• 5y+ of total relevant experience in product management, product marketing, design, engineering, business analytics, customer research, customer success, and/or business development.
• Bachelor's degree in business, design, engineering, or equivalent experience/certificates. MBA preferred.

PREFERRED ATTRIBUTES

• Prior experience in any of the following areas is a plus: Underwriting, risk management, compliance, legal services, public records such as UCC, financial or information services, loan origination systems, core banking systems, equipment financing, banking, or factoring.
• Proficient with essential software design and development concepts, APIs, and data management.
• Familiar with agile scrum methodology for software development and product lifecycle management.
• Self-starter with capacity to prioritize, lead, measure and optimize multiple simultaneous initiatives.
• Empathetic collaborator able to create cross-group alignment and engagement.
• Outstanding verbal, written and visual communicator.
• Experienced working with software integration partners, contractors and agencies.
• AI certifications or product certifications such as CPM, PMC, PSPO, CSPO or similar are a plus.
• Experience with LLMs and/or AI-powered solutions is a plus.
• Familiar with typical product management software such as Jira, Aha!, and analytics software.
• Thrives in a flexible remote work environment and able to collaborate mainly on PST time zone.
• Willing to travel a few times a year in the US for conferences, team meetings or customer visits.
• Authorized to work in the US. West Coast candidates preferred.