Senior Technology Specialist (Microsoft Endpoint Management)

Arηs Group, Part of Accenture, specializes in the management of complex public sector IT projects, including systems integration, informatics and analytics, solution implementation and program management. Our team helps lead clients through digital and information systems design, bringing expertise in a variety of areas ranging from software development, data science and security management to machine learning, cloud, and mobile development. Arηs Group was acquired by Accenture in July 2024. 

• Administration of Microsoft end-point manager (Intune) and Windows Intune services.
• Administration of Conditional Access services and of Microsoft System Center Configuration Management (SCCM).
• Monitor Microsoft Update announcements and plan for updates or manage mitigations.
• Emergency Patching, application of mitigation/workarounds.
• Investigation of root cause of incidents and proposal of permanent solutions.
• Administration of M365 application, authorization and authentication services.
• Second tier incident management and apply mitigations or solutions.
• PAM(Privileged Access Management) implementation and management.
• Administration of Remote access.
• Application and audit log administration.

Mandatory:

• Bachelor's plus 10 years of relevant experience.
• Proven hands-on administration of Microsoft Endpoint Manager (Intune), including Windows Intune services configuration.
• Strong administration of M365 identity and access services, including authentication/authorization and Conditional Access policy design, implementation, and troubleshooting.
• Demonstrated experience with Microsoft SCCM administration, including software deployment, endpoint configuration, and patch management coordination.
• Proven capability to manage Microsoft update cycles and emergency patching, including monitoring Update announcements, planning rollouts, and applying mitigations/workarounds under time pressure.
• Solid second-tier operations experience, including incident root-cause investigation, implementing permanent fixes, managing PAM (Privileged Access Management), remote access administration, and handling application/audit log administration.
• Good knowledge of English equal to B2 according to CERF.

Advantageous:

• Manage Entra ID.
• Exchange online administration services.
• Deployment of Windows 11.
• SCCM and Intune management
• Scripting language (for example, Python, PowerShell)
• Strong critical thinking approach and problem-solving handling
• Work with TCP/IP networking
• TeamViewer Tensor management
• PatchMyPC Management
• High quality level in troubleshooting management and work independently
• Efficiently communicate clearly in a way that the receiver effectively understands the message
•  Administration of documentation
• Apply high level standards of Windows environments