Bilingual Claims Service Specialist
GEICO is a renowned insurance company that values diversity and inclusion in the workplace. They are seeking a Bilingual Claims Service Specialist to provide excellent customer service while handling insurance claims in both English and Spanish, ensuring customer satisfaction and support.
Responsibilities
- Provide outstanding customer service by showcasing expertise, fostering trust and growing customer satisfaction
- Learn and expand knowledge of the insurance industry and the company
- Work comfortably and grow in a fast-paced, high-volume call center environment
Skills
- Excellent verbal and written communication skills in English and Spanish
- Minimum 12+ months of relevant customer service and/or insurance claims experience
- Experience providing outstanding customer service by showcasing expertise, fostering trust and growing customer satisfaction
- Solid computer multitasking skills
- Ability to effectively communicate, verbally and in writing, and willingness to expand on these abilities
- Ability to work comfortably and grow in a fast-paced, high-volume call center environment
- Eagerness to explore new skills and openness to different career path
- Minimum of high school diploma or equivalent, college degree or currently pursuing preferred
- An associate's degree or higher (preferred)
- Active Adjusters insurance license (preferred)
Benefits
- 10% additional differential for bilingual skillset
- $1,500 sign-on bonus
Company Overview
Company H1B Sponsorship