[Remote] Benefits Coordinator
Note: The job is a remote job and is open to candidates in USA. RemoteHunter is a leading provider in outpatient physical and occupational therapy services across the United States. The Benefits Coordinator serves as a key resource for employees by managing benefits administration and supporting employee engagement with benefit programs, ensuring a positive and informed employee experience.
Responsibilities
- Support and administer employee benefit programs accurately and efficiently
- Manage the full benefits lifecycle including enrollment, COBRA, notifications, approvals, and reporting
- Assist employees with benefits questions, troubleshooting, and enrollment guidance
- Provide customer service to candidates, employees, vendors, and guests
- Respond to inquiries within 1-2 business days, aiming for one-call resolution when possible
- Ensure compliance with federal, state, and organizational policies related to benefits administration
- Maintain confidentiality of all employee information
- Perform additional projects and duties as assigned
Skills
- High school diploma or equivalent
- 1-3 years of experience in benefits administration including insurance, leave management, workers compensation, and COBRA
- Proficient with web-based systems and data management tools
- Adaptable to changing priorities and environments
- Strong attention to detail and organizational skills
- Commitment to exceptional customer service
- Ability to manage multiple tasks and deadlines professionally
- Capable of working independently and collaboratively
- Demonstrated sound decision-making and problem-solving skills
- Experience with ADP
Benefits
- Annual paid Charity Day for volunteering
- 100% employer-paid medical insurance premium option
- Dental and vision insurance
- 401(k) plan with company match
- Generous paid time off and paid holidays
- Supportive team and leadership invested in employee success
Company Overview