Clinical Supervisor
This role is 100% remote. It is preferred to hold a state license in TN, NJ or GA.
Availability
This position requires at least 40 hours of availability, and all scheduling options include some afternoon and evening availability to best support client needs.
About Expressable
At Expressable, our mission is to expand access to family-led online speech therapy, empowering caregivers to be active participants in their loved one’s communication journey. Certified by The Joint Commission and backed by 3,000+ 5-star reviews, Expressable is redefining how speech therapy is delivered.
Our secure telehealth platform and clinician-built AI assistant, Scout, streamline documentation and administrative tasks—allowing SLPs to spend more meaningful time connecting with clients and delivering high-quality care. We know that exceptional care starts with exceptional clinicians—and we’re committed to creating an unmatched experience for our remote speech-language pathologists (SLPs) nationwide.
About the Role
The Clinical Supervisor role is a full time, exempt position and serves as a first-line clinical and operational leader for a team of treating Speech-Language Pathologists. They provide day-to-day coaching, support, and supervision to ensure quality of care, therapist success, and client satisfaction. This role is also inclusive of oversight of clinical quality, and active involvement in performance improvement, client satisfaction, and strategic cross-functional initiatives. Clinical Supervisors are directly accountable for monitoring, managing, and driving key performance indicators (KPIs) to ensure team success and alignment with organizational goals. This role is also accountable for direct treatment commiserate with the needs of the organization, including recurring treatment, evaluation, and PTO coverage.
This position is highly dedicated to increasing and maintaining clinical excellence, while prioritizing bidirectional communication to ensure organizational priorities are successfully implemented.
Responsibilities Supervisor Duties (35%):
SLP Management:
Manage a team of SLPs through regular one-on-one meetings focused on clinical coaching, skill refinement, mentorship, and career development.
Ensure the SLP team is confident and effective in navigating Expressable tools (Cue, Slack, Reach, Guru, etc.) and identify areas for improvement or training.
Ensure team’s timely completion of Expressable internal/external training and compliance.
Serve as a guide for navigating the knowledge-base for his or her team of SLPs on Expressable’s policies, procedures and best practices.
Manage and resolve clinical escalations in partnership with other organizational leaders as needed.
Effectively communicate organizational information, ensuring comprehension and transmission of key messages for SLP awareness and action.
Host monthly team meetings to facilitate engagement and collaboration among SLP base, with an emphasis on clinical excellence and the implementation of Expressable’s model of client care.
Foster a positive and supportive environment by building strong relationships with treating SLPs, and promoting a culture of collaboration, growth, and bidirectional feedback
Performance and KPI Ownership
Own and track key performance indicators (KPIs) for assigned team members, including SLP efficiency, quality of care, documentation compliance, and client satisfaction/engagement
Analyze trends at the individual level to identify performance strengths and areas for improvement, collaborating with leadership based on data insights
Identify and implement data-driven performance intervention, inclusive of standards goals, intervention plans, and counseling records
Communication and Team Engagement
Serve as the primary contact for SLPs on change communication, and encouraging productive feedback and improvement opportunities while simultaneously ensuring effective information comprehension and transmission.
Engage in interdepartmental collaboration in support of Expressable strategy and initiatives
Conduct first-round interviews of SLP candidates to aid in continued growth of provider base
Direct Clinical Care (65%)
Conduct evaluations and sessions with appropriate clinical caseload, flexibly with the needs of the organization.
Model clinical excellence and maintain updated knowledge of best practices in the field
Qualifications
Minimum 2 years’ experience Post-Clinical Fellowship
Experience in pediatric and/or school-based setting
Experience with pediatric assessments
Previous leadership experience required
Licenses and Certifications
ASHA Certified/Certificate of Clinical Competence
Full licensure in state of residence
Individual NPI number
Benefits and Perks: Day-1 health, dental, and vision insurance options for employees and families
401(k) with employer match
12 weeks of company-paid parental leave
Generous and flexible PTO policies promoting work-life balance
Reimbursement for state license renewal fees
Company-provided hardware for clinical care
Paid subscriptions for CEUs, SLPNow, and Super Duper, plus free in-house ASHA-approved CEUs
Dedicated support teams to minimize administrative burden
Clinician-built telehealth platform with our proprietary AI assistant, Scout, streamlining documentation and administrative tasks
Access to an active therapist community of 200+ SLPs nationwide
Monthly Grand Rounds and specialty clinical groups