Key Responsibilities

Program Coordination & Delivery Oversight

• Support the delivery of complex, cross-team technology initiatives by coordinating execution across multiple engineering, platform, and data teams.

• Partner closely with Portfolio Managers and Delivery Managers to align program plans, milestones, and delivery timelines.

• Drive the planning, tracking, and completion of technical milestones across multiple projects within larger programs.

• Ensure alignment between strategic objectives and execution plans.

Roadmap Planning & Execution

• Build, maintain, and track technical delivery roadmaps across multiple teams and initiatives.

• Ensure roadmaps clearly reflect dependencies, delivery timelines, and key milestones.

• Update roadmaps regularly to reflect changing priorities, risks, and delivery progress.

• Provide visibility into roadmap progress for stakeholders and leadership.

Dependency Management

• Identify, map, and manage dependencies across engineering teams, platforms, and shared services.

• Coordinate with partner organizations including Data Engineering, Shared Services, Infrastructure teams, and global engineering hubs.

• Proactively surface and resolve dependency conflicts that may impact delivery timelines.

• Establish clear tracking and communication of cross-team dependencies.

Risk & Issue Management

• Identify delivery risks early and work with teams to define mitigation strategies.

• Track and manage risks, issues, and blockers that impact program execution.

• Escalate critical risks and provide actionable recommendations for resolution.

• Maintain structured risk logs and delivery dashboards for key initiatives.

Stakeholder Coordination & Communication

• Act as a central coordination point across engineering, product, architecture, and operational teams.

• Provide regular updates to stakeholders and leadership on program status, risks, and milestone progress.

• Facilitate cross-team alignment on delivery plans and technical execution.

Delivery Visibility & Governance

• Maintain accurate program tracking using tools such as Jira, Confluence, and roadmap management tools such as Aha!.

• Ensure transparency across teams regarding delivery timelines, dependencies, and milestones.

• Support governance processes that help ensure programs remain aligned with strategic priorities.

Process Improvement

• Identify opportunities to improve coordination, visibility, and execution across complex initiatives.

• Help establish scalable practices for tracking dependencies, managing roadmaps, and coordinating cross-team delivery.

• Support broader initiatives aimed at improving delivery predictability and operational efficiency.

Qualifications

Required

• 5+ years of experience managing technical projects or programs in software or technology environments

• Demonstrated experience coordinating delivery across multiple engineering teams across multiple divisions

• Strong experience managing dependencies, milestones, and delivery plans

• Experience building and maintaining technical roadmaps

• Strong risk management and problem-solving skills

• Excellent stakeholder communication and coordination abilities

• Experience using tools such as Confluence, or similar platforms

• Experience working in large, complex, Agile enterprise technology environments

• Experience partnering with Portfolio Management

• Background working with globally distributed engineering teams

• Experience with Aha! roadmap tool

Preferred

• Experience supporting platform, data, infrastructure, or shared service initiatives

• Familiarity with enterprise governance and delivery frameworks

• Experience with Jira

Key Skills

• Technical program coordination

• Cross-team delivery management

• Dependency mapping and management

• Roadmap planning and tracking

• Risk and issue management

• Stakeholder communication

• Delivery reporting and transparency

What Success Looks Like

• Complex programs progress with clear technical milestones and delivery visibility

• Cross-team dependencies are proactively identified and managed

• Roadmaps accurately reflect delivery progress and strategic priorities

• Risks and issues are surfaced early and mitigated effectively

• Stakeholders have clear insight into delivery status and progress

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