Full Time Call Center Representative
TRANZACT is a leading direct-to-consumer insurance services business, specializing in the distribution of Medicare Advantage, Medicare Supplement and Life & Supplemental insurance policies. They are seeking a Full Time Call Center Representative who will work directly with consumers to help them obtain new policies in a call center setting.
Responsibilities
- Contacts and qualifies prospective customers and explains features and merits of policies offered, recommending amount and type of coverage based on analysis of prospect's circumstances
- Communicates professionally with customers to explain policies, show value of brand(s) represented, follow-up as necessary to sell appropriate plans or policies
- Calculates and/or quotes premium rates for recommended policies
- Develops and maintains thorough product knowledge
- Demonstrates a high degree of integrity and follows compliance/quality assurance requirements
- Utilizes client and/or company-provided computer systems to perform accurate and timely data entry and submit applications
- Follows scripts and designated sales processes to complete sales in a compliant and effective manner
- Actively participates in training and coaching on an ongoing basis to improve performance
- Other duties may be assigned
Skills
- Typically holds Life and/or Health insurance license
- Works directly with consumers to help them obtain new policies
- Contacts and qualifies prospective customers and explains features and merits of policies offered
- Recommends amount and type of coverage based on analysis of prospect's circumstances
- Communicates professionally with customers to explain policies
- Shows value of brand(s) represented
- Follows up as necessary to sell appropriate plans or policies
- Calculates and/or quotes premium rates for recommended policies
- Develops and maintains thorough product knowledge
- Demonstrates a high degree of integrity and follows compliance/quality assurance requirements
- Utilizes client and/or company-provided computer systems to perform accurate and timely data entry and submit applications
- Follows scripts and designated sales processes to complete sales in a compliant and effective manner
- Actively participates in training and coaching on an ongoing basis to improve performance
- New to the Insurance Industry? Not a problem!
- Some of our best sales agents come from hospitality, teaching, marketing and other fields
Benefits
- 401(k)
- 401(k) matching
- Dental insurance
- Flexible spending account
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Company Overview