Deal Desk Analyst

Informa TechTarget is a leading B2B technology company seeking a Deal Desk Analyst to join their Order Operations department. The role involves providing data to the sales team, managing the contract process, and ensuring compliance for successful campaign delivery.

Responsibilities

• Executing pre-sale data requests for all Informa TechTarget requests
• Supporting the sales team on a day-to-day basis, giving them the necessary data and recommendations to ensure a successful campaign
• Understanding Informa TechTarget’s database and conversion metrics
• Generate contracts that are compliant with corporate policies, procedures and standards
• Ability to develop a thorough understanding of processes, product offerings, and appropriate terms and conditions, including but not limited to: Pricing models and discounting Revenue Recognition Approvals collection
• Ability to effectively communicate and coordinate with different internal teams involved in the campaign lifecycle (Campaign managers, Sales enablement, Campaign Operations, Finance and Legal departments, Sales Management, and Products)

Skills

• Bachelor's degree required
• 1 to 2+ years of relevant, marketing digital campaigns experience
• Experience with ServiceNow, Salesforce, Dealhub a plus
• Excellent oral and written communication skills
• Ability to analyze key metrics and interpret them into actionable data points
• Detail-oriented and extremely reliable – team player
• A focus on process and standardization
• Strong organizational skills
• Possesses a sense of urgency as well as the ability to multi-task and prioritize
• Accurate data entry skills, problem solving ability
• Ability to demonstrate initiative and work independently

Benefits

• Great community: a welcoming culture with in-person and online social events, our fantastic Walk the World charity day and active colleague groups and networks promoting a positive, supportive, and collaborative work environment
• Broader impact: take up to four days per year to volunteer with a philanthropic organization
• Career opportunity: the opportunity to develop your career with bespoke training and learning, mentoring platforms and on-demand access to thousands of courses on LinkedIn Learning. When it’s time for the next step, we encourage and support internal job moves
• Time out: Open Vacation, plus 10 national holidays, and the chance to work from (almost!) anywhere for up to four weeks a year
• Competitive benefits, including a 401k match, health, vision and dental insurance, parental leave and an ESPP offering company shares at a minimum 15% discount
• Strong wellbeing support through EAP assistance, mental health first aiders, free access to a wellness app and more
• Recognition for great work, with global awards and kudos programs
• As an international company, the chance to collaborate with teams around the world

Company Overview