Physicist - Resilience Engineering & Operations
IonQ, Inc. is the world's leading quantum company delivering solutions to solve the world's most complex problems. They are seeking a Senior System Operations Engineer to operate and improve their industry-leading quantum computers, focusing on hardware and software maintenance while collaborating with a cross-functional team.
Responsibilities
- Participate in follow-the-sun on-call rotations to keep our systems running at peak performance
- Ensure high uptime and performance of our commercial quantum computers, through alert response, monitoring, and engineering of state-of-the-art quantum computers
- Work collaboratively with other System Operators on improvements and processes and practices to make operating quantum systems easier and more efficient
- Communicate with customers to coordinate access and inform on system status
- Remotely interfacing with quantum systems to impact performance using documented procedures
- Interpreting telemetry to aid in deeper understanding of quantum system status
- Clearly communicating with teams working across multiple timezones
Skills
- Bachelor's or Master's degree in physics, engineering, or another physical science
- Desire and capability to work closely on a team that is distributed - excellent communication skills and a collaborative mindset
- Hands on experience with optical alignments, laser stabilization, and/or AOMs
- A propensity for learning new things and fascination with emerging technologies
- Formal training or education in statistics
- Capable of adapting for an ever-growing and ever-changing work environment
- Disposition to work flexible working hours, on a 24/7 oncall shift where the rotation changes as needed
- 1+ year laboratory experience in atomic and/or optical physics
- PhD in physics, engineering, or another physical science
- Deep experience with Javascript or Python
- A background in data analysis, data science, or machine learning
- Software Engineering experience
Benefits
- Comprehensive medical, dental, and vision plans
- Matching 401K
- Unlimited PTO and paid holidays
- Parental/adoption leave
- Legal insurance
- Home technology stipend
Company Overview