Experienced Customer Service Representative – Remote (arenaflex Grads Only)

Are you a recent graduate from arenaflex looking for a career that combines your passion for customer service with the flexibility of remote work? Do you want to join a forward-thinking organization that values diversity, inclusion, and employee growth? Look no further! arenaflex is seeking an experienced Customer Service Representative to join our team of game-changers.

About arenaflex

arenaflex is a global organization that has been recognized as one of the "World's Best Workplaces," "Happiest Employees," and "Best Companies for Career Growth." We're a company that truly cares about our people and the communities we serve. Our mission is to deliver exceptional customer experiences and tech-powered innovation that drives business success. With a diverse team from 70+ countries, we're united in our passion for making a difference.

Career Growth and Personal Development

As a Customer Service Representative at arenaflex, you'll have the opportunity to reimagine your career journey and develop "friends for life" along the way. We'll provide you with all the training, technologies, and continuing support you need to succeed. Plus, with a range of FREE Learning and Leadership Development programs, you'll have the chance to grow your skills and advance your career. In fact, about 80% of our managers and leaders have been promoted from within!

What You'll Do in This Role

As a Customer Service Representative working from home, you'll:

• Provide inbound customer support using a call flow guide
• Help customers resolve basic technical issues
• Track, document, and retrieve information in databases
• Offer additional products and/or services
• Deliver expert customer experiences...with a smile

Your Qualifications

To succeed in this role, you'll need:

• Must be a recent arenaflex Graduate
• 1+ year of customer service experience
• Some positions may require an associate degree or higher and/or a 2-year medical certification
• A high school diploma or GED
• A quiet, distraction-free environment to work from in your home
• Proficiency in fast-paced multi-tasking
• Eagerness to learn new technologies
• Strong computer navigation skills and PC knowledge
• A desktop or laptop to complete PC and internet testing; A work computer may be provided depending on the position offered, but is not guaranteed (will be discussed further with a recruiter)
• High Speed internet (no wireless/hotspots or satellite) and a smartphone
• Must reside in the United States or have a valid U.S. address for residence

What's In It For You

As a game-changer at arenaflex, you'll enjoy:

• Paid training and performance-based incentives
• Lucrative employee referral bonus opportunities
• 401K with company match; paid PTO and holidays; medical, dental, and vision insurance; and a comprehensive Employee Assistance Program (EAP)
• Health and wellness programs with trained partners to help promote a healthy you
• Mentorship programs that support your rewarding career journey
• Programs and events that support diversity, equity, and inclusion, as well as global citizenship, sustainability, and community support
• Celebrations for arenaflex Day, Team Appreciation Day, Customer Service Week, World Clean Up Day, #MyOneEarthPromise, and more

Ready to Join the arenaflex Team?

If you're a recent arenaflex Graduate looking for a career that combines customer service with remote work, we want to hear from you! Apply today and discover why over 440,000 game-changers around the globe call arenaflex their "employer of choice."

Location:

USA, OH, Work-at-Home

Language Requirements:

English

Time Type:

Full time

Physical & Mental Requirements:

While performing the duties of this job, the employee is regularly required to operate a computer, keyboard, telephone, headset, and other office equipment. Work is generally sedentary in nature.

Eligibility to Work:

In accordance with federal law, only applicants who are legally authorized to work in the United States will be considered for this position. Must reside in the United States or have a valid U.S. address for residence.

Where Job May be Performed:

Currently, this position may be performed only in the states listed here.

arenaflex is an Equal Opportunity/Affirmative Action Employer including Disabled/Vets.

For more information regarding your EEO rights as an applicant, please visit the following websites:

• English
• Spanish

To request a reasonable accommodation please click here. If you wish to review the Affirmative Action Plan, please click here. Apply To This Job Apply for this job