[Remote] Certified Debt Specialist
Note: The job is a remote job and is open to candidates in USA. JG Wentworth is a nationally recognized financial services brand, seeking a Certified Debt Specialist to join their remote team. In this role, you will engage with clients to help them achieve financial freedom through consultative sales and customer service, while working towards monthly performance goals.
Responsibilities
- Successfully acquire new customers through prospecting efforts and by fielding new inbound inquiries
- Engage customers from our existing database through various channels (phone, email, SMS, etc.)
- Work and collaborate with members of cross-department team to manage active, in-process business and provide exceptional, responsive customer service
- Analyze client portfolios to determine the best strategy to help clients achieve financial freedom as quickly as possible
- Responsible for achieving monthly KPIs set by management
Skills
- 1+ years experience as a Debt Specialist/Debt Resolution Specialist
- Strong business acumen and professionalism
- Excellent verbal and written communication
- High energy, competitive, passionate, and motivated to be #1
- Ability to thrive in a fast-paced environment
- Effective communicator & listener
- Displays empathy, understanding & relatability
- Strong problem-solving skills and detail oriented
- Can work independently and with a team
- Currently or formerly IAPDA certified
Benefits
- Full Medical/Vision/Dental Benefits
- 401K with Company Match
- 15 Days PTO
- Paid Vacations & Holidays
- Gym Membership Reimbursement
- Employee Referral Bonuses
Company Overview