Systems Assurance Analyst-Mainframe (Hybrid)
Broadridge is a company that empowers others to accomplish more, and they are seeking an Associate Systems Assurance Analyst to support their IBM Workload Scheduler for z/OS environment. This entry-level role involves assisting with daily batch scheduling, production support activities, and gaining hands-on experience in mainframe operations.
Responsibilities
- Assist with daily batch scheduling and production support activities
- Help create, update, and maintain scheduling applications in the IBM Workload Scheduler database
- Monitor job activity and identify delays, failures, or scheduling issues
- Escalate issues to senior team members as needed
- Support the review and maintenance of job flows and scheduling requests
- Create, update, and close service and change tickets in BMC Helix (ITSM) or similar systems
- Assist with code promotion and installation activities following established procedures
- Participate in team meetings and provide updates on assigned work
- Support testing efforts for system upgrades and disaster recovery exercises
- Learn and follow established operational and support procedures
- Participate in after-hours on-call rotation after training is completed
Skills
- Bachelor's degree in Information Technology, Computer Science, or a related field preferred, or equivalent education/experience
- 1+ years of experience in IT, operations, production support, or a related area
- Strong interest in technology operations, batch scheduling, or mainframe systems
- Basic understanding of IT systems, applications, or infrastructure concepts
- Eagerness to learn new tools and processes in a structured environment
- Strong attention to detail and organizational skills
- Good written and verbal communication skills
- Ability to work independently and collaboratively as part of a team
- Basic problem-solving and troubleshooting ability
- Familiarity with Microsoft Office and general business applications
- Exposure to mainframe, Linux, UNIX, Windows, or ticketing systems is a plus
- Exposure to JCL, batch processing, or enterprise scheduling tools is helpful but not required
Benefits
- Bonus Eligible
Company Overview
Company H1B Sponsorship