[Remote] Email Coordinator

Note: The job is a remote job and is open to candidates in USA. Jane.com is a company that supports email marketing efforts across three partner companies. The Email Coordinator is responsible for executing lifecycle campaigns, collaborating with cross-functional partners, and ensuring the quality and effectiveness of email communications.

Responsibilities

• Design, build, and execute customer email, sms, and push journeys, including audience segmentation, targeting, and campaign setup through final approval
• Proofread all email communications for accuracy, clarity, grammar, and consistency, ensuring brand standards are met
• Conduct A/B testing to optimize subject lines, content, layouts, and calls-to-action
• Ensure all email templates are responsive and optimized for mobile and desktop performance
• Perform quality assurance checks before deployment to ensure functionality, accuracy, and compliance
• Pull, analyze, and report email performance metrics, providing high-level insights to internal stakeholders
• Research and implement email marketing best practices to continuously improve templates, personalization, messaging, and audience segmentation
• Collaborate with Merchandising and Marketing leadership on corporate initiatives and special projects as assigned
• Work with IT and external ESP (email service providers) to identify, escalate, and resolve database, deliverability, or deployment issues as needed
• Stay current on email marketing trends, tools, and regulations (including CAN-SPAM, GDPR, and CCPA) to ensure compliance and maximize campaign performance

Skills

• Resides in Arizona or Utah
• Associate's or Bachelor's degree in Marketing, Communications, or a related field
• 1+ years of marketing experience
• Hands-on experience in email marketing platforms (Klaviyo preferred, Marketo, Braze, Iterable, Attentive or similar ESP is accepted)
• Strong attention to detail, particularly for customer-facing communications
• Excellent verbal and written communication skills
• Foundational understanding of marketing principles
• Problem solving attitude and ability to work both independently and collaboratively across various teams

Benefits

• Medical, Dental, Vision
• 401k with Match
• Competitive PTO
• Company Paid Life Insurance

Company Overview