Experienced Customer Security Engineer – Entra ID, Governance & Security

At arenaflex, we're shaping the future of customer experience solutions, and we're looking for talented professionals to join our team. As a Customer Security Engineer, you'll play a critical role in ensuring the security and compliance of our clients' IT environments. If you're passionate about cybersecurity, have a strong background in Microsoft security technologies, and enjoy building strong relationships with clients, we want to hear from you.

About arenaflex

arenaflex is a global technology and services leader that powers the world's best brands. We're solution-focused, tech-powered, and intelligence-fueled, with a unique blend of data, expertise, and advanced technology solutions. Our team of game-changers around the world has devoted their careers to ensuring every relationship is exceptional, and we're proud to be recognized with awards such as "World's Best Workplaces," “Best Companies for Career Growth,” and “Best Company Culture.”

The Concentrix Technical Products and Services Team

Our team is the driving force behind arenaflex's transformation, data, and technology services. We integrate world-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences. We combine human-centered design, powerful data, and strong tech to accelerate transformation at scale. As a Customer Security Engineer, you'll be part of a team that delivers strategic consulting, design, advisory services, market research, and contact center analytics that drive insights and value for our clients.

Key Responsibilities

As a Customer Security Engineer, you'll be responsible for:

• Implementing and enforcing security policies to ensure compliance with industry standards and regulations across Microsoft 365 services
• Overseeing the management and administration of Azure Active Directory, ensuring secure access and identity protection
• Implementing and maintaining comprehensive security measures across Microsoft 365 environments to protect organizational data and resources
• Delivering dedicated support to enterprise customers, building strong relationships, and driving continuous improvement across a variety of complex environments
• Collaborating with experienced technical teams to develop the skills and knowledge needed to maintain and troubleshoot their environments in alignment with industry best practices

Qualifications

To be successful in this role, you'll need:

• A minimum of 5+ years of experience in IT, with a proven track record in a similar role with a focus on Microsoft security technologies
• Strong knowledge of cybersecurity principles and practices, including data protection and compliance frameworks
• Experience with Microsoft security tools, including Microsoft 365 Defender and Azure AD
• Excellent problem-solving and analytical skills, with the ability to communicate complex technical information to non-technical stakeholders
• Strong communication and interpersonal skills, with the ability to build strong relationships with clients and internal stakeholders

Education

A Bachelor's degree in Computer Science, Information Security, or a related field is required, or equivalent work experience.

Benefits and Compensation

arenaflex offers a competitive compensation package, including:

• A base salary range of $92,000-$110,000, plus incentives that align with individual and company performance
• Medical, dental, and vision insurance
• Comprehensive employee assistance program
• 401(k) retirement plan
• Paid time off and holidays
• Paid learning days

Work Environment and Culture

As a Customer Security Engineer, you'll be part of a dynamic and collaborative team that values innovation, creativity, and customer satisfaction. Our work environment is fast-paced and challenging, with opportunities for growth and development. We're committed to creating a culture that's inclusive, diverse, and respectful, and we're proud to be recognized as a "World's Best Workplace."

How to Apply

If you're passionate about cybersecurity and customer experience, and you're looking for a challenging and rewarding career opportunity, we encourage you to apply. Please submit your resume and a cover letter explaining why you're the ideal candidate for this role. We can't wait to hear from you!

Equal Opportunity Employer

arenaflex is an equal opportunity and affirmative action employer, committed to creating a diverse and inclusive workplace. We promote equal opportunity to all qualified individuals and do not discriminate in any phase of the employment process based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy or related condition, disability, status as a protected veteran, or any other basis protected by law.

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