Area Leader
Valet Living is hiring a field-based Area Leader to oversee nightly waste, recycling, and compost collection services. This role involves managing a team of Service Valets across multiple communities, ensuring smooth and timely operations while fostering a culture of accountability and continuous improvement.
Responsibilities
- Onboard and train your team of Service Valets to deliver high-quality waste, recycling, and compost collection services
- Provide on-the-job coaching and support, by conducting regular team meetings and safety checks to reinforce best practices and service standards
- Manage schedules, approve timecards, and ensure your team stays on track and within budget
- Foster a culture of accountability, open communication, and continuous improvement
- Step in when needed to ensure uninterrupted service—service reliability starts with you
- Visit properties to review service quality, complete audits, and resolve any issues that come up
- Use technology tools like the iValet dashboard to track performance and ensure timely service completion
- Respond to resident or property concerns quickly and professionally
- Ensure Service Valets have the tools, equipment, and access needed to complete their routes
- Assist with hiring and training new Service Valets
- Pick up and distribute supplies, PPE, and containers as needed
- Work with your Operations Manager to monitor staffing levels and manage costs
- Help with special projects or service recovery efforts as assigned
- Oversee company vehicle maintenance and ensure fleet safety standards are met
Skills
- At least one-year prior experience overseeing a team or crew in a hands-on environment
- High school diploma or GED
- Valid Driver's License
- Ability to lift and carry up to 50 lbs
- Comfortable walking long distances (including stairs) and working outdoors in varying weather conditions
- Tolerant of disagreeable odors
- Organized and Detail-Oriented: Able to manage schedules, track service, and follow up on issues
- Tech-Savvy: Comfortable using Microsoft Office Suite and learning new platforms
- Data-Driven: Strong analytical skills with the ability to interpret reports and make decisions
- Strong Communicator: Clear verbal and written communication skills
- Problem Solver: Quick to adapt, address issues, and find solutions
Benefits
- Health Benefits: Medical, dental, and vision coverage for you & your family, plus HSA with employer contributions and Flexible Spending Accounts
- 401k with company match, life and disability insurance, AD&D, and business travel coverage
- Paid Time Off: Up to 15 PTO days annually + 10 paid holidays, 1 floating holiday, and 1 volunteer day
- Tuition reimbursement up to $5,250 per year and access to our online education center
- Referral bonuses, pet insurance, associate assistance programs, discount programs, rewards, recognition, and free access to Torch Fitness virtual programs
Company Overview