Experienced Data Entry and Claims Specialist – Driving Efficiency and Excellence at arenaflex

At arenaflex, we're committed to delivering exceptional customer experiences and driving business growth through innovative solutions. As a key member of our team, the Data Entry and Claims Specialist will play a vital role in supporting our change management initiatives, promoting departmental and enterprise excellence, and ensuring seamless customer interactions.

Job Summary:

We're seeking a highly skilled and detail-oriented Data Entry and Claims Specialist to join our team at arenaflex. As a Data Entry and Claims Specialist, you will be responsible for supporting our change management initiatives, delivering routine work independently, and making routine and non-routine decisions within established procedures and guidelines. You will also be responsible for determining eligibility and confirming effective dates for benefit elections, leveraging critical thinking and problem-solving skills to create and modify member level records, and maintaining accurate member records.

Key Responsibilities:

* Supports and promotes change management and/or departmental/enterprise initiatives within assigned area(s) of responsibility

• Meets or exceeds departmental quality and service standards
• Delivers routine work independently, in accordance with established procedures and guidelines, in a timely manner and meets deadlines appropriately
• Makes routine & non-routine decisions, applying limited but increasingly more discretion within role except for matters of significance which affect the business as a whole or a significant part of it, in accordance with established procedures & guidelines
• Determines eligibility and confirms effective dates for benefit elections based on contractual guidelines
• Leverages critical thinking and problem-solving skills to create and modify member level records across multiple products, applications, platforms
• Maintains accurate member records by verifying dates, names, salary figures, and other information provided by groups
• Applies policy provisions for effective dates, evidence of insurability and other pertinent information to determine necessary changes
• Considers the customer experience in all actions, recognizing what needs to be done to meet customer needs and demonstrating flexibility and responsiveness on system work independently

Essential Qualifications:

* High School or GED (Minimum Required)

• No prior experience required

Preferred Qualifications:

* Ability to perform repetitive tasks while maintaining speed of work, accuracy, and attention to detail without loss to productivity

• Ability to perform under stress in cases of emergency, critical, or hazardous situations
• Ability to work with others in a team environment
• Demonstrates ability to work in a fast-paced environment
• Demonstrates interpersonal skills with a collaborative style
• Demonstrates organizational skills with the ability to prioritize workload and multi-task while maintaining strict attention to detail
• Demonstrates solid relationship management skills with internal and/or clients (e.g. management, peers, colleagues, customers, etc.)
• Demonstrates the ability to use sound judgment and discretion regarding confidential information
• Proficiency with Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)
• Successfully completes regulatory and job training requirements

Skills and Competencies:

* Strong analytical and problem-solving skills

• Excellent communication and interpersonal skills
• Ability to work independently and as part of a team
• Strong organizational and time management skills
• Ability to maintain confidentiality and handle sensitive information
• Proficiency in Microsoft Office Suite and other relevant software applications
• Strong attention to detail and ability to maintain accuracy in data entry

Career Growth Opportunities and Learning Benefits:

At arenaflex, we're committed to helping our employees grow and develop their skills and careers. As a Data Entry and Claims Specialist, you'll have access to:

• Ongoing training and development opportunities
• Mentorship and coaching from experienced colleagues
• Opportunities for career advancement and professional growth
• A dynamic and supportive work environment

Work Environment and Company Culture:

At arenaflex, we're passionate about creating a positive and inclusive work environment that supports the well-being and success of our employees. Our company culture is built on:

• Collaboration and teamwork
• Innovation and creativity
• Customer focus and excellence
• Continuous learning and development
• Diversity, equity, and inclusion

Compensation, Perks, and Benefits:

At arenaflex, we offer a competitive compensation package, including:

• Competitive salary and benefits
• Opportunities for bonuses and incentives
• Comprehensive health and wellness programs
• Paid time off and holidays
• Professional development and training opportunities

How to Apply:

If you're a motivated and detail-oriented individual with a passion for delivering exceptional customer experiences, we encourage you to apply for this exciting opportunity. Please submit your application, including your resume and cover letter, to [insert contact information]. We can't wait to hear from you!

Equal Employment Opportunity:

arenaflex is an equal employment opportunity employer and welcomes applications from diverse candidates. We are committed to creating a workplace that is inclusive and respectful of all employees, and we strive to provide equal opportunities for employment, training, and advancement. Apply for this job