E-commerce Analyst
E-commerce Analyst
Job Type: Full-Time Location: Remote
Department: Sales
About the Role
We are seeking a highly analytical and detail-oriented E-commerce Analyst to support our growing digital business. This role is ideal for an early-career professional who thrives in data, enjoys solving complex problems, and wants to directly influence business performance.
A core focus of this role will be owning forecasting and demand planning, while also driving insights across pricing, profitability, and trade spend to support smarter, faster decision-making across the organization.
Key Responsibilities
Forecasting & Demand Planning
- Own and continuously improve sales and demand forecasts using historical data, seasonality, promotional activity, and market trends
- Lead demand planning cycles, aligning forecasts with sales, marketing, and supply chain
- Identify risks and opportunities in forecast accuracy and inventory positioning
Performance & Profitability Analysis
- Analyze e-commerce performance across SKUs and channels, with a focus on revenue, margin, and growth drivers
- Monitor key cost components (COGS, freight, marketplace fees, returns) and their impact on profitability
- Evaluate pricing performance and recommend strategies to balance competitiveness and margin
Trade Spend & Scenario Modeling
- Track and optimize trade spend (discounts, promotions, marketing investments) against revenue and margin goals
- Support scenario modeling for pricing changes, cost shifts, and marketplace dynamics
Reporting & Insights
- Build and maintain dashboards and reporting tools (Excel, Google Sheets, BI platforms)
- Track daily, weekly, and monthly performance metrics
- Translate data into clear, actionable insights and present recommendations to leadership
Cross-Functional Collaboration
- Partner closely with marketing, supply chain, and finance to align on forecasts and business strategy
- Support inventory planning and operational decision-making through data-driven insights
- Monitor competitive landscape and emerging e-commerce trends