Utility Allowance Specialist (Customer Service Agent) $17-$20/hr
Zeffert & Associates is a nationwide leader of affordable housing compliance, providing services to property managers, owners, and housing authorities since 1994. They are seeking a Utility Allowance Specialist who will communicate with customers and provide knowledgeable answers to their inquiries while working with internal departments to meet customer needs.
Responsibilities
- Communicate with customers via phone, email and chat
- Provide knowledgeable answers to questions about product, pricing and availability
- Work with internal departments to meet customer's needs
- Data entry in various platforms
Skills
- At least 1 - 3 years' of relevant work experience
- Excellent phone etiquette and excellent verbal, written, and interpersonal skills
- Ability to multi-task, organize, and prioritize work
Benefits
- 401(k)
- 401(k) matching
- Dental insurance
- Flexible schedule
- Health insurance
- Paid time off
- Vision insurance
- Work from home
Company Overview