Experienced Full Stack Customer Data Engineer – MongoDB, Elasticsearch, and Linux System Administration
At arenaflex, we're on a mission to revolutionize the way businesses interact with their customers. As a key member of our support team, you'll play a vital role in ensuring the seamless operation of our MongoDB, Elasticsearch, and Linux-based systems. If you're passionate about delivering exceptional customer experiences and have a knack for troubleshooting complex technical issues, we want to hear from you!
Overview
As a Customer Data Engineer at arenaflex, you'll be responsible for supporting various database and automation systems in our 24/7 Linux environment. You'll work closely with our development, DBA, and SRE teams to resolve customer issues, implement upgrades, and ensure the overall performance and security of our systems. With a strong foundation in MongoDB, Elasticsearch, and Linux system administration, you'll be well-equipped to tackle the most complex challenges and provide top-notch support to our customers.
Responsibilities
* Resolve customer issues related to database application alerts, upgrades, patching, security, data restorals, and replication, backups, and performance tuning
- Operate system and network troubleshooting to identify and resolve issues
- Collaborate with DBAs, SREs, account managers, and developers to provide comprehensive support
- Monitor production environment, ensure system performance, and guarantee data protection and recoverability
- Support moderate to complex customer issues, which may require multiple days to resolve
- Participate in on-call rotation during regular shift hours
- Work a flexible schedule, including weekends, holidays, occasional nights, and emergency escalations
Essential Qualifications
* 2+ years of experience with MongoDB or Elasticsearch application support, DBA, or development
- 3+ years of experience with other database application support or DBA or development
- 2+ years of Linux system administration experience
- 2+ years of Linux system automation experience
- Strong troubleshooting skills with the ability to resolve issues quickly and effectively
- Excellent communication and interpersonal skills
- Ability to work independently as part of a remote team
- Strong understanding of Linux operating system, especially Debian and CentOS-based distributions
Preferred Qualifications
* Excellent understanding of MongoDB or Elasticsearch database concepts and structures
- Proven experience implementing and supporting enterprise database systems
- Scripting experience with shell scripting or Python
- Configuration management and orchestration experience with Ansible, Puppet, or Chef
- Exposure to a broad range of technologies, including Redis, k8s, Postgresql, Hadoop, and Kafka
What We Offer
* Competitive salary and benefits package
- Opportunities for career growth and professional development
- Collaborative and dynamic work environment
- Flexible work schedule, including remote work options
- Access to cutting-edge technologies and tools
- Recognition and rewards for outstanding performance
- Comprehensive training and onboarding program
Why Join arenaflex?
At arenaflex, we're passionate about delivering exceptional customer experiences and pushing the boundaries of innovation. As a member of our team, you'll have the opportunity to work on challenging projects, collaborate with talented professionals, and contribute to the growth and success of our organization. If you're looking for a dynamic and rewarding career, join us at arenaflex and discover a world of possibilities!
How to Apply
If you're a motivated and talented individual with a passion for customer data engineering, we encourage you to apply for this exciting opportunity. Please submit your resume and a cover letter outlining your experience, skills, and qualifications. We can't wait to hear from you! Apply for this job